Citi Concierge Service

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catsartcox
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Citi Concierge Service

Postby catsartcox » Fri Aug 30, 2013 1:16 pm

Has anyone used Citi banks Concierge service? Namely the one that come with the Thank you Preferred. I am wondering if is like AMEX's where you can ask them damn near anything and they ill do it for you.

The Thank you Preferred has no annual fee. So it makes you think they had to cut corners somewhere.
Wells Fargo w/ Points - 4.8k
Discover More - 6k
Citi Forward - 3.7k
Citi Thank You Preferred - 15k
AMEX Blue - 16.4k
AMEX PRG- NPSL
Barclay Juniper card/Apple - 3k
GE Capital Amazon Store Card 2.5k

score
722(7/13) 732(8/13) 734(9/13) 743(2/14) 763(07/14) 798(3/15)


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Moneytalks
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Postby Moneytalks » Fri Aug 30, 2013 4:09 pm

Iv'e used it in the past. It's not a feature I use too often, but it's nice to have when you're in an unfamiliar area and you're looking for a place to get dinner (on a holiday) and they tell you what's around, the type of cuisine, and the price range. I mean, you could google it yourself and call, but I like recommendations :) Now if you're trying to get a last minute reservation at an upscale restaurant on a Friday night, I would call a concierge with more connections like Amex Plat/Centurion, Palladium, etc. For a non-annual fee card like the TY Preferred, I have no complaints though.
[font=Palatino Linotype][/font]Wallet: Citi Thank You Preferred, Marriott Premier
Sock Drawer: Debit Card
(Future: JPMorgan Palladium)

catsartcox
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Postby catsartcox » Sat Aug 31, 2013 9:05 pm

So, new question. I am trying to figure out are the Diamond preferred concierge benefits the same as the Thank you Preferred benefits. Talking to a Diamond Concierge it seems to be everything I want. Very upscale. But the card has no rewards. I have called citi over and over, and I have only gotten half answers.
Yeah, the site and the review here says they have it. But I can only seem to get in contact with the Diamond people NOT the Thank you Concierges.
So is the Diamond preferred concierge service better or the same as the Thank you preferred concierge service?
Or can anyone give the number of the Thank You concierge department? And I can ask them what all they offer.
Wells Fargo w/ Points - 4.8k
Discover More - 6k
Citi Forward - 3.7k
Citi Thank You Preferred - 15k
AMEX Blue - 16.4k
AMEX PRG- NPSL
Barclay Juniper card/Apple - 3k
GE Capital Amazon Store Card 2.5k

score
722(7/13) 732(8/13) 734(9/13) 743(2/14) 763(07/14) 798(3/15)


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Moneytalks
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Postby Moneytalks » Sun Sep 01, 2013 5:34 pm

Well I just read in another thread that they're "phasing out" the diamond Pref. and converting them to TY Pref, so your problem might be solved
[font=Palatino Linotype][/font]Wallet: Citi Thank You Preferred, Marriott Premier

Sock Drawer: Debit Card

(Future: JPMorgan Palladium)

catsartcox
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Location: New Mexico

Postby catsartcox » Mon Sep 02, 2013 5:03 pm

Alright, yeah. So I am hoping that - that means the Thank You gets the concierge service the Diamond Had. Not that they are giving up on it all together.
Wells Fargo w/ Points - 4.8k
Discover More - 6k
Citi Forward - 3.7k
Citi Thank You Preferred - 15k
AMEX Blue - 16.4k
AMEX PRG- NPSL
Barclay Juniper card/Apple - 3k
GE Capital Amazon Store Card 2.5k

score
722(7/13) 732(8/13) 734(9/13) 743(2/14) 763(07/14) 798(3/15)

catsartcox
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Posts: 108
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Location: New Mexico

Postby catsartcox » Sat Sep 14, 2013 8:24 pm

Alright, I got the card this morning. SO
called the service today. And as far as I can tell it is the real deal. The full thing. Cool.
I guess city should re-word their site.
Wells Fargo w/ Points - 4.8k
Discover More - 6k
Citi Forward - 3.7k
Citi Thank You Preferred - 15k
AMEX Blue - 16.4k
AMEX PRG- NPSL
Barclay Juniper card/Apple - 3k
GE Capital Amazon Store Card 2.5k

score
722(7/13) 732(8/13) 734(9/13) 743(2/14) 763(07/14) 798(3/15)

SuperKirby
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Location: LAS / OKC

Postby SuperKirby » Sun Sep 29, 2013 2:45 pm

catsartcox wrote:Alright, I got the card this morning. SO
called the service today. And as far as I can tell it is the real deal. The full thing. Cool.
I guess city should re-word their site.


That's good to hear. I would suggest trying to get a seat at a fully booked restaurant. See if it can live up to par with Amex and JP Morgan. =)


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Z06Biker
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Location: Los Angeles

Postby Z06Biker » Fri Oct 04, 2013 7:10 pm

It's true. Have some outta-town house guests this week and they wanted to have dinner at a popular Italian spot here in LA. I looked at reszzies through OpenTable but all our desired times were booked. A quick email to Amex Concierge and I got in at the EXACT time requested.

Hope they weren't pissed that I used my CSP to pay for dinner LOL!
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclays Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

im_mr_awesome
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Location: Indianapolis, IN

Postby im_mr_awesome » Mon Oct 07, 2013 2:03 am

I've used DP concierge a few times and they can be helpful when you're busy. Primarily they are for entertainment, like restaurants, movies, theater, concerts, etc. I have used them for party planning though. Worked out okay.
Scores on the mend...
TU: 572, EQ: 554 (CK, Up 20 and 17 pts since 3/1/15)
Cards I Use Discover it ($1.2k, 4/2013), Citi Diamond Double Cash, converted from DP ($1k, 4/2013), Quicksilver One, converted from Classic Platinum ($750, 4/2013), Chase Amazon ($500, 4/2013)

What I do: IT Infrastructure Support



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