Credit Card Forum
  1. #1
    Centurion Member
    Join Date
    Oct 2012
    Location
    Texas
    Posts
    713

    Default CSP Replacement Card

    I just wanted to brag about Chase' customer service. I submitted a request for a replacement CSP online on Monday, and they sent it to me UPS next day air. I received it yesterday. Excellent job on their part! My other one was all scratched up and was looking pretty rough. They sent me a return envelope to send them the old card back, I suppose since you can't really cut it up with scissors. Anyway, I have never had a replacement card sent to me that quickly, so hats off to the folks at Chase! They really made me happy.
    Amex Platinum
    Amex BCP 15K
    Amex SPG 5K
    Capital One Venture Visa Sig 7.5K
    Chase Sapphire Preferred Visa Sig 23.5K
    Credit Union Visa Platinum 10K
    Discover IT 5.75K
    Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
    Reply With Quote Reply With Quote

  2. #2
    Platinum Member
    Join Date
    Oct 2012
    Location
    Atlanta, GA
    Posts
    66

    Default

    AmEx does that too. They screwed up some info on the additional cards when they upgraded our Platinum Delta to the Reserve card, so they overnighted us all new cards, so that we could have same expiration date and security code.

    Weird thing was that the three cards for those of us living at home (brother is at college) all came in three separate UPS envelopes, and inside the UPS envelopes were a sealed standard-sized envelope.

    Seems a little redundant.
    \\Eighteen year old looking to maximize credit, for myself and others.

    American Express Zync
    American Express Delta Reserve
    Chase Sapphire Preferred
    Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
    Reply With Quote Reply With Quote

  3. #3
    Green Member
    Join Date
    Dec 2012
    Location
    DC
    Posts
    6

    Default

    great to hear! i just got approved for a CSP the other day and i'm waiting to get my new card in the mail... wished i'd ask them to expedite it!
    Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
    Reply With Quote Reply With Quote

Advertising Disclosure: CreditCardForum is an independent, advertising-supported comparison service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website.

Disclaimer: This content is not provided or commissioned by the credit card issuer. Opinions expressed here are authorís alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. Reasonable efforts are made to present accurate info, however all info is presented without warranty. Consult a card's issuing bank for terms & conditions.