You can barely read where it says "signature" on the front of the card. I tried out the concierge service by calling them and asking them to find me vegetarian restaurants in Chicago. They were very professional and e-mailed me a list of prospects within about 24 hours. However, I could have done the same thing myself on the web much more quickly.
I think the travel insurance, rental car cdw, etc., might be somewhat enhanced with the signature card, but I'm not sure. I haven't noticed any difference in customer service from Chase.
BTW, I'm very happy with Chase compared to Bankd of America and Citi. I'm surprised to say I would rank Cap One second to chase in customer service. I had always thought cap one was kind of low-rent.


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