Credit Card Forum
  1. #1
    Green Member
    Join Date
    Sep 2012
    Location
    warren nj
    Posts
    1

    Arrow Citi card website problems?

    Citi rolled out a new website for their credit card customers a few days ago.

    And despite the several hours on the phone with them since, my account is in an eternal loop.... I try to do one of the few functions I usually would do a couple of times a week, and keep bouncing within a loop that asks for my password over and over.

    and four days after I first reported this, they know....Nothing! Not even when it might be fixed!

    I really cannot imagine how anyone trusts their money to such grotesque incompetence. Cannot believe they rolled out a web "upgrade" without checking it first, either.
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  2. #2
    Green Member
    Join Date
    Aug 2012
    Location
    Texas
    Posts
    6

    Default

    Citi card website problems?

    Citi rolled out a new website for their credit card customers a few days ago.

    And despite the several hours on the phone with them since, my account is in an eternal loop.... I try to do one of the few functions I usually would do a couple of times a week, and keep bouncing within a loop that asks for my password over and over.

    and four days after I first reported this, they know....Nothing! Not even when it might be fixed!

    I really cannot imagine how anyone trusts their money to such grotesque incompetence. Cannot believe they rolled out a web "upgrade" without checking it first, either.

    Experiencing the same problems.You would think the IT department could fix it.
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  3. #3
    Centurion Member
    Join Date
    Aug 2011
    Location
    Phoenix
    Posts
    906

    Default

    It is working fine for me. Funny thing is that I have two Citibank accounts; my Dividend still has the old online account management and my Platinum Select is the new version. I don't much care for the new version.
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