Citi rolled out a new website for their credit card customers a few days ago.
And despite the several hours on the phone with them since, my account is in an eternal loop.... I try to do one of the few functions I usually would do a couple of times a week, and keep bouncing within a loop that asks for my password over and over.
and four days after I first reported this, they know....Nothing! Not even when it might be fixed!
I really cannot imagine how anyone trusts their money to such grotesque incompetence. Cannot believe they rolled out a web "upgrade" without checking it first, either.