How do I upgrade my Freedom to Visa Signature?

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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wiivile
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How do I upgrade my Freedom to Visa Signature?

Postby wiivile » Tue May 13, 2014 4:16 pm

One of my biggest personality flaws is that I'm indecisive, and so I often find myself returning electronics I've bought. I've used the Return Protection benefit on my CSP Visa Signature quite often (as well as the Purchase Protection when I lose or break stuff).

If I want my Chase Freedom to be a Visa Signature card, how do I go about doing this? The reason it's not a Visa Signature card is that it was the first card I ever opened (with a $1,000 credit limit), and I think that you need to have a $5,000 credit limit minimum to get a Visa Signature card.

Do I have to move some of my credit limit from my CSP to my Freedom in order to meet the $5,000 minimum? Even after I do that, is it possible to "upgrade" to the Freedom Visa Signature?
    Chase Sapphire Preferred Visa Signature: 11/2013, $15,000 CL
    Chase Freedom Visa: 11/2009, $4,700 CL
    U.S. Bank Cash+ Visa Signature: 11/2013, $11,200 CL


MemberSince99
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Postby MemberSince99 » Tue May 13, 2014 5:02 pm

Call them and ask them if they will do that. It's always YMMV. You will get people who claimed they did it, and others who were told no. Maybe if you offer to move 2k from your CSP, and then you get that 5k a Signature card requires, they will do it.

takeshi
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Postby takeshi » Tue May 13, 2014 7:29 pm

wiivile wrote: Even after I do that, is it possible to "upgrade" to the Freedom Visa Signature?

It may be possible. It may not be possible. Some have done so. Some have been told that they cannot upgrade to Signature. To find out you need to contact them and ask. Call or message Chase.

MemberSince99 wrote:You will get people who claimed they did it, and others who were told no.

Should have read before hitting reply...

CC Deville
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Postby CC Deville » Tue May 13, 2014 8:58 pm

I inquired (through online messaging) about changing my Slate MasterCard to a Freedom. They said they would allow the change; however, in line with Chase's decision to go with Visa the account would be a Freedom Visa. I said I was willing to agree to that provided the account would be a Visa Signature. They said no dice and it would be a Platinum level card. Account is nearly 13 years old, $10K limit and I have well over an 800 FICO score; however, as you may expect, as a Slate, it does not get much use.

So yeah, no idea what really allows people to get the Signature version over Platinum. It really would benefit Chase in the long run to issue Signature's as they get a higher swipe fee from the merchants you do business with when you use a higher tier card.

People on MyFico have suggested emailing the Executive Office (it is posted all over there and you may be able to Google it but I won't post the email here) to request the upgrade. Honestly, I have a Nordstrom Visa Signature, a Chase Freedom Visa Signature and a BofA Cash Rewards Visa Signature and I have never used the Signature benefits.

DONx3
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Postby DONx3 » Wed May 14, 2014 4:07 am

I know from firsthand you can move credit limit with your chase cards.

I had a similar scenario with BOA. I had a platinum plus card and wanted to change it to a visa signature card. At first they said they couldn't do it and I told them I have done it before. Rep place me on hold and came back and said they could do it. If she said no, I would have called back again to another rep that's willing to make things happen. Tell them you like the features that the visa signature offers (purchase/return protection) and you would use your freedom more if it was a signature.
Amex Blue Cash Everyday 07/01
Amex Starwood Preferred Guest 03/16, BD 01
BOA Cash Rewards Visa Sig 06/07
Chase Freedom Visa Sig 12/13
Chase Ink Plus Visa Sig 05/16
Chase Sapphire Preferred Visa Sig 07/13
Discover It 01/14
IHG Rewards Club World MC 12/14
Southwest Rapid Rewards Plus Visa Sig 08/16

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jumbo
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Postby jumbo » Wed May 14, 2014 11:59 am

I just called the back number of my freedom visa and asked it to change it to visa signature, but the csr said that the offer is not available for me, and he can't do anything to get me that offer.
FYI: I have had the freedom from 2012 and the limit is 6K.
BofA Cash Rewards | CapitalOne QuickSilver | Discover More
Gold Delta AMEX | Citi DoubleCash | Citi Simplicity
Chase Freedom | Kohls Charge Card

DONx3
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Postby DONx3 » Wed May 14, 2014 12:39 pm

If you search, there have been people who were able to make the switch. Ask if you could speak to someone who can possibly assist you and it's ok if they put you on hold. If you're persistent enough, they will give you what you want. AFAIK, its not like it's against chase's policy and even so, tell them you know others who have successfully made the switch. Hopefully things go your way this time around.
Amex Blue Cash Everyday 07/01
Amex Starwood Preferred Guest 03/16, BD 01
BOA Cash Rewards Visa Sig 06/07
Chase Freedom Visa Sig 12/13
Chase Ink Plus Visa Sig 05/16
Chase Sapphire Preferred Visa Sig 07/13
Discover It 01/14
IHG Rewards Club World MC 12/14
Southwest Rapid Rewards Plus Visa Sig 08/16

TheLethargicAge
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Postby TheLethargicAge » Wed May 14, 2014 1:19 pm

wiivile wrote:One of my biggest personality flaws is that I'm indecisive, and so I often find myself returning electronics I've bought. I've used the Return Protection benefit on my CSP Visa Signature quite often (as well as the Purchase Protection when I lose or break stuff).

If I want my Chase Freedom to be a Visa Signature card, how do I go about doing this? The reason it's not a Visa Signature card is that it was the first card I ever opened (with a $1,000 credit limit), and I think that you need to have a $5,000 credit limit minimum to get a Visa Signature card.

Do I have to move some of my credit limit from my CSP to my Freedom in order to meet the $5,000 minimum? Even after I do that, is it possible to "upgrade" to the Freedom Visa Signature?


Email the Chase Executive Office at executive.office@chase.com

Include your name, phone #, and last 4 digits on the card. The card must be at least 1 year old and have a CL over $5K.

Don't bother calling regular customer service.
Blue Cash Preferred ($24K), Costco TrueEarnings ($8K), Better Balance Rewards ($6K), CashForward ($15K), Sallie Mae Rewards ($10K), Quicksilver ($17K), AARP Rewards ($15K), Freedom ($15K), Double Cash ($16.5K), It ($28.5K), Fidelity Investment Rewards ($18K), Cash+ ($11K)

itsmeandrew
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Postby itsmeandrew » Fri May 16, 2014 12:09 am

I just called today and inquired about this. I had a $3K limit before, and after a CLI request with new income info and a hard pull, they approved me for $10K and they upgraded it to the signature with no issues.
Capital One Platinum $500 (2/2010) CLOSED (1/2013)
Wells Fargo College Cash Back $1.2K (8/2011) CLOSED 3/2015
Chase Freedom (Signature) $10K (4/2012)
AmEx Zync NPSL (4/2012)
Samuels Financing $2.9K CLOSED 4/2015
Discover IT $3.95K (7/2012)
Chase Marriott Premier (Signature) $5K (9/2012)
Chase Slate $2.5K (12/2012)
Citi Simplicity $4K (3/2013)
AmEX BCE $9.5K (5/2014)
Chase Amazon $4.5K (5/2014)
Barclaycard Apple Financing $2K (6/2014)
Capital One VentureOne (Signature) $5K (1/2015)


TU (Discover): 760

haikuginger
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Postby haikuginger » Fri May 16, 2014 7:59 am

TheLethargicAge wrote:Email the Chase Executive Office at executive.office@chase.com

Include your name, phone #, and last 4 digits on the card. The card must be at least 1 year old and have a CL over $5K.

Don't bother calling regular customer service.


Sent in an email. I'll post here with the results.



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