- Centurion Member
- Posts: 186
- Joined: Tue Feb 19, 2013 5:22 pm
- Location: USA
I put a ? at the end cause I don't know if this is common knowledge or not, but I recently converted my no rewards Platinum (my first and oldest card) to the Better Balance rewards card. Well, I was told that my card # will change cause it's a product change from Visa to MC (no problem). Then when I get my new card, the # did indeed change, but it is still a Visa! I thought that Better Balance only came in MC. I call up cs and was told that even though it was a product change, you still keep your original version of the card meaning if it was a Visa, it will always be a Visa regardless of what if any, product you change it to. Did anybody else know this? How accurate/inaccurate is this? Only looking for BofA experiences. Also, what is the point of or is there even a point in changing the card number?