- Gold Member
- Posts: 45
- Joined: Mon Oct 17, 2011 12:38 pm
- Location: Jersey City, NJ
Some of you may know about this topic way more than me and probably more than the customer service girl that took care of me (probably not her fault but poor training)
So about a month and 3 weeks ago I purchased a Nexus 4 Android phone from the Google Play Store for $349.00 and just today I went to the same site just to find out the phone its advertised for $249! I was like: What? My CSP just got me $100 back!
Well, it didn't happen. What a disappointment, what a hassle!
-I thought, after providing all the information, they would do all the work for their member. Right?:
**within 90 days of purchase
**fully charged on card
**notify them within 10 days of advertisement
**Item description, where to find it, transaction date, post date, amount paid
**Identical item NOT from a auction website.
**etc, etc, etc
Nop! I thought she was filling up the claim for me but after all that she just offered to e-mail me the form so I can do it myself, Oh and send all the information below.
-24 minutes conversation and I gave up because they wanted a hard copy of the website, a copy of my statement, the original receipt with the last 4 of my CC and some other stuff I can't remember because I stopped paying attention.
-They should take a look at Citi's Price Rewind program, that is hassle free price protection.
I'm actually regretting opening a checking account with them and the Freedom I just received in the mail a month ago...
Sorry about the rant but I had to let it out.
1st. Express NEXT --------------$1,990
2nd.Cap1 Platinum MC ---------$3,250
3rd. Discover IT -------------------$5,600
4th. CSP Visa Signature --------$13,000
5th. Citi TY Pref World MC ------$5,900
6th. Freedom Visa Signature ---$7,900
7th. Amex Blue Cash Everyday-$18,000
8th. Barclays Arrival+ WEMC---$13,000