MB131174 wrote:I ordered the plastic, embossed version of my CSP to have for when those rare times a cc copy is needed (hotel, etc). It came in the mail today, and I gotta say, it's pretty snazzy looking. I actually think I like the look of the plastic card better than the metal card. Granted, the metal feels nice, but the plastic is just so sharp looking. May use that instead. The "wow, this is a thick/heavy card!" comments are kinda getting old.
Curious to know how you went about getting the replacement, plastic CSP card? I sent Chase a secured message asking for a duplicate,plastic replacement card to supplement my current metal card, and they responded that they could not do that, only replace with another metal card. I then called the customer service number on the back (which was answered in one ring, by the way!) and was told the same thing, that a plastic Sapphire Preferred card was not available.
Can you give us some insight on how to do this?