Any experience with Barclaycard?

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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danda
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Any experience with Barclaycard?

Postby danda » Wed Feb 27, 2013 8:25 pm

Hi all–I'm set for the next few months, but I'm already thinking about my next applications. The two cards that I'm most interested in are both Barclaycard, which I have no experience with: The SallieMae card that gets 5% on (small purchases of) gas, groceries, and books, and the Arrival that gets 2% on travel and dining.

Anyone have any tips for getting in with Barclaycard? Is applying for both at once advisable, or should I stagger the applications? Furthermore, is doing business with them a good experience–online, redeeming rewards, etc.?


websteth
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Postby websteth » Sun Mar 03, 2013 7:55 pm

Barclaycard from my experience has decent customer service. Their reward cards are nothing to right home about though IMHO. They are very conservative with credit though. There are some that have commented about having accounts closed due to applying for another card. I would just take one at a time and use the card before moving to the next one. To get my second one, I had to explain how much I wanted the product to learn about it and make it my primary card at the time. I hope that helps. Again my advice is to do one at a time and wait a few months between apps.
American Express: Platinum, Zync, Platinum Delta SkyMiles, Blue, Starwood Preferred Guest
Barclaycard US: iTunes Reward Visa, US Airways Premier World MasterCard
Chase: Sapphire Preferred Visa Signature, Freedom Visa
Citi Bank: Hilton HHonors Visa Signature, AAdvantage Platinum Select World Elite MasterCard
Bank of America Virgin Atlantic World Elite MasterCard
Discover: Discover it
Other:Macy's Star Rewards, Target REDCard

DavidNY
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Postby DavidNY » Sun Mar 03, 2013 8:02 pm

See http://creditcardforum.com/general-credit-card-talk/5873-barclays-credit-card-good.html

Overall they're OK. The cards and rewards work as advertised, however their customer service isn't as good as Chase or Discover.

MemberSince99
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Postby MemberSince99 » Sun Mar 03, 2013 9:29 pm

I haven't had any issues with their customer service, personally.

They are as noted conservative. However, they are also probably one of the easiest (if not THE easiest) creditor to recon a denial with. But, as mentioned, they may not like you opening any new accounts within 6 months after getting their card. After that from everything I've read, they don't seem to care. Just the way they are. So keep it in mind IF you were denied initially and then recon'd a card that it would be a good idea to lay off the apps and new accounts for 6 months.

DavidNY
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Postby DavidNY » Sun Mar 03, 2013 10:01 pm

MemberSince99 wrote: they may not like you opening any new accounts within 6 months after getting their card


They haven't had any issue with my opening of new accounts with other issuers. So long as they're paid they're happy.

As for their CS, when I called them up it seemed like I was dealing with a teenager and I had offshore boilerplate responses via their website CS.

No issues redeeming rewards online.

The Priceline (2% everywhere, 5% Priceline NYOP) and Sallie Mae cards are basic cash back cards. There are other issuers if you need 100% US-based CS and extended product warranties.

MemberSince99
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Postby MemberSince99 » Mon Mar 04, 2013 6:27 am

I'm sure they haven't had any with you opening new accounts David. But they may have issues with someone they view as borderline doing that. In fact when I got my Apple Financing Visa in January of 2012 the analyst flat out told me not to apply for anything new for a while (I had to get it on recon). YMMV of course, but the wise thing is, if you get the card on recon and you care about keeping it, lie low.

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Z06Biker
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Postby Z06Biker » Thu Apr 18, 2013 2:58 pm

In the course of a single day when calling about my Barclays Arrival World Mastercard (annual fee version), I spoke with an Indian man, an English woman, an Indian woman with an English accent, and a dude named Troy who sounded like he was from Brooklyn.

Entertaining to say the least.

For the best customer service, I definitely would say the reps with Sapphire Preferred and Amex Platinum.
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

jakebosnia
 
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Postby jakebosnia » Sat Jun 29, 2013 7:02 pm

I just applied for the Arrival World Mastercard and it was a very easy process. They only pulled TU and instant approval for $12,500.

I had to call customer service because I am traveling overseas and I can say it isn't close to Chase or American Express. They were pleasant but very, very uninformed. I had to be passed around after the first person said they do charge foreign transaction fees if not in U.S. currency (which defeats the entire point, of course). The representative was wrong, and so is their customer service agreement.

But the bonus is great, and they credited it after my very first purchase. Double points + 10-percent if you exchange for travel, and that is tough to beat.

[barclaycardarrival].[/barclaycardarrival]



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