CSP Replacement Card

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
3 posts
Centurion Member
Centurion Member
Posts: 797
Joined: Tue Oct 02, 2012 3:25 pm
Location: Texas

CSP Replacement Card

Postby Robrus1 » Fri Dec 21, 2012 9:01 am

I just wanted to brag about Chase' customer service. I submitted a request for a replacement CSP online on Monday, and they sent it to me UPS next day air. I received it yesterday. Excellent job on their part! My other one was all scratched up and was looking pretty rough. They sent me a return envelope to send them the old card back, I suppose since you can't really cut it up with scissors. Anyway, I have never had a replacement card sent to me that quickly, so hats off to the folks at Chase! They really made me happy.
Amex Platinum
Amex BCP 21K
Amex SPG 5K
Barclaycard Arrival Plus WEMC 5K
Chase Sapphire Preferred 23.5K
Credit Union 10K
Discover IT 7.75K

Platinum Member
Platinum Member
Posts: 66
Joined: Tue Oct 30, 2012 7:10 pm
Location: Atlanta, GA

Postby jriley » Fri Dec 21, 2012 9:21 am

AmEx does that too. They screwed up some info on the additional cards when they upgraded our Platinum Delta to the Reserve card, so they overnighted us all new cards, so that we could have same expiration date and security code.

Weird thing was that the three cards for those of us living at home (brother is at college) all came in three separate UPS envelopes, and inside the UPS envelopes were a sealed standard-sized envelope.

Seems a little redundant.
Looking to maximize credit, for myself and others.

Fidelity Investment Rewards
American Express Platinum for Morgan Stanley
Chase Sapphire Preferred

Green Member
Green Member
Posts: 6
Joined: Fri Dec 21, 2012 8:32 pm
Location: DC

Postby peaches » Fri Dec 21, 2012 8:45 pm

great to hear! i just got approved for a CSP the other day and i'm waiting to get my new card in the mail... wished i'd ask them to expedite it!

Return to “Visa & MasterCard”

Who is online

Users browsing this forum: No registered users and 3 guests