- Centurion Member
- Posts: 875
- Joined: Thu Apr 30, 2009 2:32 pm
- Location: Texas
They have a reputation for providing customer service that is below average. Generally, this has been my experience. However, I don't think they are as bad on this count as so many people say they are; it's just that compared to others they are weak.
This isn't a legitimate reason to dislike their products, but I truly despise their advertising. The Visigoths and the J Kimmel/baby ads are equally annoying to me. I do like Alec Baldwin, but his CapOne ads are the same shtick as the others. It's as if they are pandering to children or dumb people with these ads. While I can't claim to be a fan of other banks' advertising, at least Chase, Amex, Citi, et al don't offend me or insult my intelligence with their advertising.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).
*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.