Chase does HARD pull credit inquiry when they say they won't!

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DeadSpider
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Chase does HARD pull credit inquiry when they say they won't!

Postby DeadSpider » Sat Jun 23, 2012 7:25 pm

Hi all

Have a WAMU which is now Chase since 7/2006 and been using on and off for a while, so i recently called them up and asked to convert it Freedom so i can use it where AMEX BCP not accepted which they said OK and was done.

Here the problem after my card conversion i asked for lower APR mine is Sh!T at 29.99% they denied it, so i asked if it's a hard or soft pull for credit limit increase the man said NOT HARD PULL so i went ahead asked for and only got $500 approved went from $4500 to $5000

Just got my letter few days ago from Chase with Experian hard pull and 718 FICO score !!
DID i just F**D over for just $500 CLI ???

Pulled up my credit report and CHASE is the only inquiry which says ( Comments:
Permissible purpose. This inquiry is scheduled to continue on record until Jul 2014.)

So much for my garden haven't had credit pull over 2 years just once for cellphone.
Probably nothing i can do at this point or is there ?
Cap! QuickSilver VISA 2005 $6500
Chase Freedom MC 2006 $5000
Amex Sky 1999 $2000
BCE 1999 $8800
NFL 2013 $1500
Discover IT 2013 $3500
FICO July 16/2012 ---- 742 Experian (Amex)
BK comes off ---- 9/2014


Ratfacedudeguy
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Postby Ratfacedudeguy » Sat Jun 23, 2012 7:49 pm

Be careful with that, because I was told by a Chase rep that if you are applying for new credit in any way shape or form including CLIs they will always pull a hard inquiry. Not sure if anything can be done but explaining the situation emphasizing the fact that there was miscommunication and they might be able to work something out for you.
Amex Green - NPSL - 05/12
Amex Zync - NPSL - 06/12
Discover it - $7750 - 11/12
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SECU Platinum Visa - $5000 - 08/08
Bank of America Cash Rewards Platinum Plus Visa - $3000 - 06/08
Citi Diamond Preferred Mastercard - $3000 - 05/12
GECRB Old Navy Visa - $2500 - 11/12
Chase Amazon Visa - $2000 - 11/12
Chase Freedom Visa - $2000 - 07/12
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PopiLopi
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Postby PopiLopi » Sat Jun 23, 2012 9:52 pm

If the rep said NO HARD you have all the right to fight, those calls are recorded, you can always fine a complaint and ask them to pull up the call, if they find you're right they have to fix it, if not you can report them to the consumer financial protection bureau and they'll face a huge fine!
Amex: Business Platinum (09/12) BCP $10,500 (03/13)
Visa: Capital One Journey $750 (04/11) Chase Freedom $1,800 (04/12)
MasterCard Citi AAdvantage Platinum Select $8,500 (05/13)
Discover: Discover It $2500 (07/11)
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DeadSpider
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Postby DeadSpider » Sun Jun 24, 2012 1:22 am

PopiLopi wrote:If the rep said NO HARD you have all the right to fight, those calls are recorded, you can always fine a complaint and ask them to pull up the call, if they find you're right they have to fix it, if not you can report them to the consumer financial protection bureau and they'll face a huge fine!


So call and ask for inquiry removal ?

Is it worth the hassle to have them remove the hard pull inquiry or im just over reacting ?

Thanks for the info on CFPB > Consumer Financial Protection Bureau never heard of it before
Cap! QuickSilver VISA 2005 $6500
Chase Freedom MC 2006 $5000
Amex Sky 1999 $2000
BCE 1999 $8800
NFL 2013 $1500
Discover IT 2013 $3500
FICO July 16/2012 ---- 742 Experian (Amex)
BK comes off ---- 9/2014

MemberSince99
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Postby MemberSince99 » Sun Jun 24, 2012 10:55 am

DeadSpider wrote:So call and ask for inquiry removal ?

Is it worth the hassle to have them remove the hard pull inquiry or im just over reacting ?

Thanks for the info on CFPB > Consumer Financial Protection Bureau never heard of it before


If they told you no hard pull then I think it's worth it just on the principle of it. Beware that they are known to always hard pull. The CSRs may or may not know that and their word is what you pay for it.

CC Deville
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Postby CC Deville » Sun Jun 24, 2012 12:08 pm

It is unfortunate that you were told that there would not be an inquiry; however, you have to expect that your credit report will be requested anytime you apply for new credit or an extention of existing credit.

Virtually every credit board I have ever been to state that with Chase it is ALWAYS a hard pull. Other creditors don't and that is great, but you have to expect that a hard will be pulled when applying for new credit or for an extention of current credit. I am sure that they have something to this effect buried deep in the terms and conditions.

You may certainly try to fight it and you may certainly complain on the CFPB's website. The CFPB is a JOKE. Consumers don't need any other vehicles in which to complain about the banks. The more choking of banks by the current administration and consumers is going to make the banks react by tightening things even more.

Overall I have to say people make WAY too big a deal about hard inquiries. If you only have a few it is not a big deal and it won't lower your score that much. If you aren't applying for a mortgage or car loan any time soon, you have nothing to worry about. You got the increase and all it cost was an inquiry. Usually the inquiries fall off before the 2 years and most creditors ignore inquiries that are 1 year old.

DeadSpider
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Joined: Tue Jun 12, 2012 10:51 am
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Postby DeadSpider » Sun Jun 24, 2012 2:16 pm

Thanks for the info don't need car loan got two already almost paid off and going to refinance mortgage soon to get lower rate.

I guess $5000 limit is all I'm going to have with Chase for now as i only use about $100 or less each month.
Cap! QuickSilver VISA 2005 $6500
Chase Freedom MC 2006 $5000
Amex Sky 1999 $2000
BCE 1999 $8800
NFL 2013 $1500
Discover IT 2013 $3500
FICO July 16/2012 ---- 742 Experian (Amex)
BK comes off ---- 9/2014



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