- Centurion Member
- Posts: 1077
- Joined: Thu Aug 04, 2011 7:07 pm
- Location: Phoenix
A lost/stolen credit card will always report the original open date, credit line (if applicable) and any account history (good or bad). The only thing that should change is the account number.
Some banks and credit unions will continue to report the original account number marked "lost/stolen" along with the new account number (with the same account history/open date. This would result in two tradelines; although, I don't think this should hurt the score at all.
What are the reasons as to why she reported the card lost or stolen? If the card was lost or if she had an account takeover of some sort she may have other accounts that were used/opened in her name and that could be causing the issue. She will want to request her credit bureaus from all three credit bureaus (Experian, Trans Union and Equifax) to check for any errors.