Very annoyed with Bank of America

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
7 posts
Green Member
Green Member
Posts: 10
Joined: Wed Aug 24, 2011 11:30 am
Location: VA

Very annoyed with Bank of America

Postby stacks » Tue Nov 08, 2011 7:05 pm

I've had a student credit visa card with them since I was 18(4years ago). Called to see whether or not I could change that card to a cash back reward card without negatively effecting my credit. The lady I talked to assured me that there would be no effect to my credit score because I would keep the same date and limit on the new card. A couple days later I check my report on a free service website(creditkarma) and I see that both a hard credit inquiry AND my average age of credit lines were negatively effected.

Highly upset from being blatantly lied to I called the bank and the new lady that I talked to told me that I must not have heard the lady who I talked to last time right because switching to a new card certainly DOES effect credit...I asked the previous lady SEVERAL times whether or not this could negatively effect my average age of credit lines so she either lied to me every time or flat out didn't know what she was talking about. Turns out my student card was canceled and a whole new line of credit was started. I'll definitely be making some calls to management to see what is up. Hopefully they keep record of who their customer service representatives help. I'm beyond pissed because my other two cards were both opened up withing the last year so this really hurt the average age of my credit lines...

any advice?

Centurion Member
Centurion Member
Posts: 875
Joined: Thu Apr 30, 2009 2:32 pm
Location: Texas

Postby jeffysdad » Tue Nov 08, 2011 8:13 pm

Forget about it. Your score will be back up to where it was in a few months. Don't buy into the credit score hysteria.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).

*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.

Green Member
Green Member
Posts: 10
Joined: Wed Aug 24, 2011 11:30 am
Location: VA

Postby stacks » Wed Nov 09, 2011 4:25 pm

I suppose that's true, however, I've been working hard to push it in the "excellent" range and can't stand back stepping..guess it's more about principle than anything else. Don't appreciate being lied to.

Green Member
Green Member
Posts: 12
Joined: Mon Oct 31, 2011 9:30 am
Location: alabama

Postby shaddix » Thu Nov 10, 2011 10:09 am

wow dude that blows huge chunks. I would bitch at them til they fixed it for sure.

Green Member
Green Member
Posts: 4
Joined: Thu Dec 08, 2011 6:47 am
Location: MI

Postby JBJ » Thu Dec 08, 2011 7:49 pm

jeffysdad wrote:Forget about it. Your score will be back up to where it was in a few months. Don't buy into the credit score hysteria.


Dont be too anal about it, you'll get cancer :-)

At just 22 your "excellent" score doesn't mean much to a lender, certainly peanuts compared to having good income or owning a home. People with 730+ scores routinely get 10k-15k credit lines with 0 apr., so take a breather.

Centurion Member
Centurion Member
Posts: 1590
Joined: Sun Jun 19, 2011 2:37 pm
Location: Down South

Postby FutureBillionaire » Fri Dec 09, 2011 5:40 pm

I've had something similar happen. The score will shoot back up eventually. Your credit needs to look very pristine when you are looking to buy a house or something like that.
Gas: Discover It, Penfed Platinum Rewards x2, Chase freedom, Citi TYP
Plane tickets: CSP
Groceries: AMEX BCP, Penfed Platinum Rewards,Citi TYP
Clothes: Express, Amex BCP, Discover IT
Amazon: Citi Forward, Cash +
Restaurants: Citi Forward, Chase Freedom, Discover IT, CSP
Hotels and other travel: Discover Escape, CSP
Movies: BofA travel rewards visa signature(fandango), Discover IT, Citi Forward, Freedom
Bars, clubs, tomfoolery: CSP, Citi Forward, Discover IT, Freedom
Balance transfers: Kroger 123 rewards
Bill Pay: Chase Ink Plus, Citi Forward
Everyday spending: Bofa Accelerated cash rewards amex, Discover Escape

Centurion Member
Centurion Member
Posts: 707
Joined: Tue Sep 22, 2009 1:15 pm
Location: Arizona

Postby DoingHomework » Sat Dec 10, 2011 9:36 am

Don't sweat it and don't expect them to "fix" it. There is nothing to fix. Even if they screwed up there was still an inquiry. You pestering management will do no good and could lead to other problems.

Return to “Visa & MasterCard”

Who is online

Users browsing this forum: No registered users and 3 guests