Chase Purchase/Return/Warranty Protection Experience

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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Gold Member
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Joined: Thu Jul 30, 2015 8:36 pm

Chase Purchase/Return/Warranty Protection Experience

Postby corys401 » Thu Apr 27, 2017 4:51 pm

Does anyone have any experience with Chase's process, ease of use, and success rate for purchase/return/warranty protection?

I just can't seem to ditch my Platinum Card because of the intangible benefits I get from it. I've had to file a few claims and things always went smoothly and in my favor.

Any and all input is welcome. :)

Centurion Member
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Location: Palm Beach, Florida

Re: Chase Purchase/Return/Warranty Protection Experience

Postby TXviking » Tue May 02, 2017 1:01 am

I won a dispute with Chase against a scammy rental car agency in Costa Rica, but it took forever and they required me to actually fill out a bunch of paperwork rather than offering a way to do it online. So it worked out, but it was far more cumbersome than, say, AmEx.

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