CSR Price Protection Claim Process

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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darkguy2
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CSR Price Protection Claim Process

Postby darkguy2 » Wed Nov 30, 2016 2:53 pm

Just filed a claim on my CSR for a black friday sale price and was happy to see that they allow you to files claims online now. The whole process is automated. You fill out the claim info and upload the documents all at the same time. Says I should get a reply within 5 business days. Not sure if this is exclusive to CSR or any Chase card.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)


Bacon
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Re: CSR Price Protection Claim Process

Postby Bacon » Wed Nov 30, 2016 3:43 pm

Thanks, I'd be interested in your final result. I have a CSR also.

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amexmember12
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Re: CSR Price Protection Claim Process

Postby amexmember12 » Wed Nov 30, 2016 6:43 pm

Do you still have to call them to initiate the process, then submit the details online?

Can you provide a link?
CSR $24K | Discover IT $22.9K | AMEX BCE $15K | AMEX EveryDay $12.9K | Marriott Premier - $11K | Delta Platinum $10K | Freedom $6.5K | Freedom $6K | BOA Travel Rewards - $2.7K | AMEX Platinum

darkguy2
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Re: CSR Price Protection Claim Process

Postby darkguy2 » Thu Dec 01, 2016 7:27 am

No it is all online. You can file:

    Trip Delay
    Price Protection
    Collision Damage Waiver
    Purchase Protection/Security

The others you can to fill out the form, but they give them to you on the site and you can submit by email.

https://www.eclaimsline.com/
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

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amexmember12
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Re: CSR Price Protection Claim Process

Postby amexmember12 » Thu Dec 01, 2016 9:29 am

darkguy2 wrote:No it is all online. You can file:

    Trip Delay
    Price Protection
    Collision Damage Waiver
    Purchase Protection/Security

The others you can to fill out the form, but they give them to you on the site and you can submit by email.

https://www.eclaimsline.com/


Awesome! Thanks for the link and details.
CSR $24K | Discover IT $22.9K | AMEX BCE $15K | AMEX EveryDay $12.9K | Marriott Premier - $11K | Delta Platinum $10K | Freedom $6.5K | Freedom $6K | BOA Travel Rewards - $2.7K | AMEX Platinum

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CarefulBuilder14
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Re: CSR Price Protection Claim Process

Postby CarefulBuilder14 » Sat Dec 03, 2016 11:41 am

CSR is on my shortlist, but I think I'll stick with Citi for price protection claims. Real or not, the prices the automated searches find are better than what I find, and I can always file a claim for a manual search.

My claims in progress picked up an extra $75 from Black Friday.
Warranties and sketchy merchants: Schwab Platinum
Price rewind: Costco
Travel insurance: Prestige, CSP
Perks: IHG, Hyatt
Rewards/Offers: Discover, Freedom, ED, BCE
Taxes/Misc: SPG

Limited value, might close: Arrival

Might add: First Tech, proper business card

JustRewards
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Re: CSR Price Protection Claim Process

Postby JustRewards » Sat Dec 03, 2016 12:03 pm

darkguy2 wrote:Just filed a claim on my CSR for a black friday sale price and was happy to see that they allow you to files claims online now. The whole process is automated. You fill out the claim info and upload the documents all at the same time. Says I should get a reply within 5 business days. Not sure if this is exclusive to CSR or any Chase card.


I think the price protection feature applies to most Chase cards - I know it does on Marriott and Hyatt, at least. I had to buy a dishwasher last month and then noticed it was on sale at Home Depot for $300 less on Cyber Monday, so I'm going to try to file a claim. The deal only showed up on the HD website when adding the item to the check out cart but I took a screenshot, which hopefully is sufficient to prove the advertised offer.

darkguy2
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Location: United States

Re: CSR Price Protection Claim Process

Postby darkguy2 » Wed Dec 07, 2016 1:58 pm

My claim was approved 5 business days after I submitted it and says I will get a check in the mail.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

cliffs
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Re: CSR Price Protection Claim Process

Postby cliffs » Fri Dec 09, 2016 5:09 pm

darkguy2 wrote:Just filed a claim on my CSR for a black friday sale price and was happy to see that they allow you to files claims online now. The whole process is automated. You fill out the claim info and upload the documents all at the same time. Says I should get a reply within 5 business days. Not sure if this is exclusive to CSR or any Chase card.


Is the same process on the Chase Freedom Unlimited.



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