- Centurion Member
- Posts: 240
- Joined: Fri Apr 15, 2016 5:46 pm
- Location: Palm Beach, Florida
Today is the cutover day for the AmEx to Citibank cutover at Costco. Sure enough, I logged into my AmEx account and that card is no longer listed. Fortunately, I already downloaded all my previous statements; not sure if I'll receive a final one by mail or if all transactions for this statement period become Citi transactions. Judging from the Citibank portal, which shows transactions all the way back through June 8th, I suspect the latter.
Speaking of the Citibank portal, registration is a bit annoying. They want a complicated password, but when you set it up, they don't allow copy/paste, nor did the OnePass plugin seem able to access the field. So I had to type my new password in manually, and twice for verification. This is more error-prone than using a password manager, but some companies insist. Fortunately, password managers and copy/paste do work when logging in with the new credentials later on, so this is a one-time annoyance.
I give props to Citibank for encouraging customers to choose a "security word" when signing up, rather than using "mother's maiden name". Still exploring the portal; so far it doesn't look like anything special, but it seems functional enough.
I'll try a transaction with the card later today or tomorrow just to verify it works. That won't be at Costco though.