Chase Ultimate Rewards

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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TXviking
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Chase Ultimate Rewards

Postby TXviking » Thu Apr 21, 2016 10:42 pm

Finally got my CSP in the mail today. I'm trying to access the Ultimate Rewards web site for the first time. Nope:

"Request Entity Too Large" (HTTP error code 413)

I won't go into the technical details of what this means, just curious if the UR portal is working for anyone else right now, and if so, which OS, browser and browser version.


takeshi
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Re: Chase Ultimate Rewards

Postby takeshi » Fri Apr 22, 2016 8:16 am

Works fine for me whether I log into my Chase account and then access the portal or access the portal directly.

Win 7 & Chrome 49.0.2623.112 m. No problems with IE 11.0.9600.18230 either.

Elijahmex
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Re: Chase Ultimate Rewards

Postby Elijahmex » Fri Apr 22, 2016 9:30 am

Works fine for me using Google Chrome Version 50.0.2661.87 m on Windows latest version whatever it is
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Elijahmex
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Re: Chase Ultimate Rewards

Postby Elijahmex » Fri Apr 22, 2016 9:37 am

I was on the phone with Chase yesterday and the CSR told me there are 2 versions of their websites. Some people are accessing the old one (white background) and others the updated one (I believe it has a blue background). I managed to access the Rewards page through the old websites but some functions did not work. It's all pretty confusing so you're better off calling the number on the back of the card. I dialed it and a CSR picked up right away withtout me having to press all kinds of numbers and chosing options. Thought that was pretty cool

Good luck
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TXviking
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Re: Chase Ultimate Rewards

Postby TXviking » Fri Apr 22, 2016 10:44 pm

Well, I played around some more.

Works in Safari 9.1 on OS X 10.11.4.
Works in Chrome 50.0.2661.87 on Windows 7 SP1.
Does not work in Chrome 50.0.2661.86 (64-bit) on OS X 10.11.4.

Now, I do have a few extensions installed in Chrome. Not many, and they're the same ones across Windows and OS X. But it could be a poorly written extension.

Or it could be that the site has an OS X-specific incompatibility with Chrome itself.



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