homerow wrote:I work for a consulting firm that specializes in credit card acceptance for small-medium businesses. Many of our merchants use countertop terminals, and one of our most popular is the Verifone Vx520. We're running into several EMV issues, but one of the more perplexing issues seems to involve MC debit cards w/ the EMV chips.
My co-worker just got a new MC debit EMV card and used it over lunch today. We tested here at the office on 2 Vx520's, one programmed to a TSYS merchant and the other a First Data Omaha merchant. In both cases we rang up the sale, inserted the card when prompted, then the machines quickly flashed "processing" then prompted us to Remove Card. After removing it said "Transaction Cancelled". I've run into similar issues with a few merchants and the problem always seems to happen with MasterCards whereas Visa, Amex, etc. seem to work just fine (though still some issues here and there). So obviously SOMETHING is different w/ how MC EMV cards work. Does anyone have any ideas on what could be cause these issues.
For the record both of the Vx520's I tested on today were encrypted with the correction encryption key for the given processor. I also have a MC Debit EMV card that authorizes successfully on the TSYS terminal but does a generic Decline on the FD terminal, but at least it tries to run the card. Thanks in advance for any suggestions.
Negative, Rite Aid does that and I use my Visa, MasterCard, and Discover EMV cards there.
Rite Aid just has crappy software... You still have to swipe to use a debit card and insert for credit... Very poor implementation of EMV at that store.