CSP Travel Notification Needed?

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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CarefulBuilder14
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Re: CSP Travel Notification Needed?

Postby CarefulBuilder14 » Wed Dec 16, 2015 6:25 am

Vermonster wrote:I did notice that Chase has changed the online notification link to say "International Travel Notification" so I would assume they have smart enough people to know when a domestic charge is legit vs fraud.

I have used Chase cards in the area before, so Chase fraud algorithms may recognize CA as a likely travel area, anyway.
Wallet: Prestige CSP SchwabPlat Freedom It Hyatt SallieMae AAPlat
SD: Arrival BrooksBros BCE ED IHG
Letting new accounts cool off since May
Really not sure what I'll add next or when


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CarefulBuilder14
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Re: CSP Travel Notification Needed?

Postby CarefulBuilder14 » Sat Dec 19, 2015 1:52 am

I had a little hiccup with my CSP tonight. I tried to use it for a $10 charge at a community theater, but the charge was stuck in the "authorizing" state for about 30-45 seconds before people in line behind me (and the merchant's employee) got impatient and I just paid with cash. I had seen a few other people have difficulty using their cards, though it was a little frustrating for me that the woman ahead of me in line had no trouble at all with her Cap1 Platinum.

I called Chase later and apparently the transaction never reached Chase. The $50 charge for dinner a few miles away an hour before had gone through without a hitch, so I believe Chase. The theater charge doesn't appear on the website at all. So I guess it's not Chase's fault.

And I had such a nice anti-Chase-fraud-algorithm rant in mind. :(

:ppp
Wallet: Prestige CSP SchwabPlat Freedom It Hyatt SallieMae AAPlat
SD: Arrival BrooksBros BCE ED IHG
Letting new accounts cool off since May
Really not sure what I'll add next or when

Tubpbs
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Re: CSP Travel Notification Needed?

Postby Tubpbs » Sat Dec 19, 2015 6:49 am

CarefulBuilder14 wrote:I had a little hiccup with my CSP tonight. I tried to use it for a $10 charge at a community theater, but the charge was stuck in the "authorizing" state for about 30-45 seconds before people in line behind me (and the merchant's employee) got impatient and I just paid with cash. I had seen a few other people have difficulty using their cards, though it was a little frustrating for me that the woman ahead of me in line had no trouble at all with her Cap1 Platinum.

I called Chase later and apparently the transaction never reached Chase. The $50 charge for dinner a few miles away an hour before had gone through without a hitch, so I believe Chase. The theater charge doesn't appear on the website at all. So I guess it's not Chase's fault.

And I had such a nice anti-Chase-fraud-algorithm rant in mind. :(

:ppp



I'm pretty confident that would be the terminal itself and or the Internet connection or phone connection as the venue being terrible... Any delay like that (unless a massive transaction - and even still) is usually not card or approval related, but equipment...
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
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