CC Deville wrote:I have a Capital One Venture One card without the chip; even though they redesigned the Venture and Venture One cards in December, they won't give me a chipped card; they say I have to wait my turn. I'm not sure what is worse, a card that can't be chipped because it isn't yet available or not getting a chip upon request when it is available.
Not having a chip in Arrival is pretty strange though for a few reasons: 1) it is a travel card (look how long it took Chase to finally chip the United cards though) 2) Barclays is a UK company and the UK switched to chip loads of years ago and 3) their Apple Financing card has a chip even though it isn't a travel card.
1. As bad as Barclaycard is about the regular Arrival, that's worse. I think it's a really bad decision by Barclaycard to not offer the chip on regular Arrival, since it will lead to low-risk customers either not using the card much or just getting the Arrival+ for the bonus and first year, then switching to a different card. I'd be more annoyed if they were giving some - but not all - regular Arrival customers chips.
2. I knew they didn't offer it on Sallie Mae (it's not a travel card), but a CSR had told me a few months ago that they were available on the Arrival cards. It's pretty frustrating that they give the chip and a big bonus to a lot of people who don't plan to keep the AF card, but a customer who plans to keep it and not play games gets stuck with something awful.
Maybe I'm reading too much into it, but one of the CSRs I spoke to when asking for the chip seemed a bit surprised that anyone with Amex and Chase cards would be "slumming it"* by getting the regular Arrival. Had I only realized that earlier...
*Not anyone's actual words - but he seemed very surprised at the fact that Amex and Chase were putting chips into no-AF cards, and/or the fact that someone with Amex and Chase cards would have any interest in the Arrival.