CC Deville wrote:I have a Capital One Venture One card without the chip; even though they redesigned the Venture and Venture One cards in December, they won't give me a chipped card; they say I have to wait my turn. I'm not sure what is worse, a card that can't be chipped because it isn't yet available or not getting a chip upon request when it is available.
With the shift liability approaching on 1 October 2015 you can expect to get pretty much all of your cards chipped by spring 2016.
Log in to your account and report the cards damaged. I did it for my Venture and Quicksilver and was given EMV cards as replacements. I did it one at a time as to avoid any trouble since, over the phone and chat, they told me NO just like they did to you.