Citi CC Wait Time

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
6 posts
darkguy2
Centurion Member
Centurion Member
 
Posts: 607
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Citi CC Wait Time

Postby darkguy2 » Fri Apr 24, 2015 3:30 pm

Well as some of you may know I got approved for the Citi DC recently. After waiting 5 business days I finally got a letter from Citi in the mail. It felt thick so I quickly opened it up and found everything that normally comes with a welcome package except one thing, the card itself. Instead it says I need to wait up to a week more for it to come. This is the first time having a CC take so long to get to me. I was really looking forward to setting it up and putting some purchases on it. Has anyone else had the same problem with Citi?

I also did not like the fact that they went ahead and setup a cash advance PIN for me automatically. I normally just leave that feature deactivated since I never plan to use it.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)


popamode72
Centurion Member
Centurion Member
 
Posts: 1099
Joined: Sun May 04, 2014 4:41 pm
Location: Atlanta, GA

Re: Citi CC Wait Time

Postby popamode72 » Fri Apr 24, 2015 5:18 pm

darkguy2 wrote:Well as some of you may know I got approved for the Citi DC recently. After waiting 5 business days I finally got a letter from Citi in the mail. It felt thick so I quickly opened it up and found everything that normally comes with a welcome package except one thing, the card itself. Instead it says I need to wait up to a week more for it to come. This is the first time having a CC take so long to get to me. I was really looking forward to setting it up and putting some purchases on it. Has anyone else had the same problem with Citi?

I also did not like the fact that they went ahead and setup a cash advance PIN for me automatically. I normally just leave that feature deactivated since I never plan to use it.

Wells Fargo does that a lot where they send the approval letter but you have to wait a few more days for the card itself to get there. Even Chase has done to me. Nothing unusual.
Macy's TLs (21k), Lowes (17k), CSP (10k), Sam's Club (10k), Nordstrom (5k), AARP (4.2k), Freedom (3k), Discover (1.5k), Quicksilver (2k), BoA (3k), Barclaycard Arrival (2.5k), Amazon Store (6k), Paypal (4.9k), Sam's Club MC (3.6k), Walmart MC (1.2k)

Gamma
Centurion Member
Centurion Member
 
Posts: 464
Joined: Sat Sep 15, 2012 1:15 am
Location: Los Angeles, CA

Re: Citi CC Wait Time

Postby Gamma » Fri Apr 24, 2015 5:42 pm

Same with me when I got the premier card last month. After getting approved, they said it would take about 1 week to get there. Took a little over 3 weeks to finally arrive. I even got the first statement on the card before the actual card even arrived which was weird since there was no transactions done.

User avatar
PlyrStar93
Centurion Member
Centurion Member
 
Posts: 410
Joined: Wed Jun 04, 2014 1:06 pm
Location: Chicago

Re: Citi CC Wait Time

Postby PlyrStar93 » Fri Apr 24, 2015 8:28 pm

After my Citi ThankYou Premier was approved, it took a week for me to get the letter regarding cash advance PIN and etc., but no card. At 1.5 week, I called in and they FedEx'ed me a card with new numbers; at 2 weeks my old card arrived in snail mail.

They do pre-set a cash advance PIN, but unlike Chase who forces you to have at least certain amount of cash advance limit, you can set cash advance limit to zero for most Citi cards. I set the limit to zero on my Citi ThankYou Premier, but had to keep $100 on my Citi Forward.
Citi Forward Visa $5000 10/2012 | American Express Blue Cash Everyday $8000 2/2014 | Discover it $7000 5/2014
Chase Freedom Visa Signature $7000 6/2014 | Citi ThankYou Premier Visa Signature $5000 1/2015
All EMV.

darkguy2
Centurion Member
Centurion Member
 
Posts: 607
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Re: Citi CC Wait Time

Postby darkguy2 » Fri Apr 24, 2015 8:55 pm

I called in and they said it was mailed out on the 21st so hopefully it will come soon. I was also able to bring the cash advance limit down to $0.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

jcarte29
Centurion Member
Centurion Member
 
Posts: 183
Joined: Fri Jan 30, 2015 1:29 pm
Location: Charlotte, NC

Re: Citi CC Wait Time

Postby jcarte29 » Sun Apr 26, 2015 9:30 pm

I have no experience with Citi...but I finally received my Marriotts Rewards from Chase Sat :cool:
Portfolio:
CITI Diamond Preferred $7,000 [06-16]
AMEX Platinum (Charge) [11-16]
AMEX EDay $12,000 [11-14]
Lowes Store $15,000 [4-14]
CSP VISA $6,000 [7-14]
GM MC $9,000 [9-14]
AAdvantage Red MC $10,350 [10-14]
Discover IT $4,500 [03-15]
Chase Marriott VISA $5,000 [04-15]
Cap One Quick $2,600[4-10]



Return to “Visa & MasterCard”

Who is online

Users browsing this forum: No registered users and 2 guests