Hello, everyone, im new here but been looking around for a while.
I applied for the the JP Morgan Ritz Carlton card and was approved for 8k.
The card came in about a day which was extremely quick, the presentation and card looks amazingly nice, to make a long story short, I wanted to try the JP Morgan concierge and it was a big disappointment.
I needed the info I requested within 24hours and did not receive a response, so I waited patiently for 9 days with no update so i called back, a different person answered and I told him the situation, he apologized on behalf of the lady and was able to come through with my request within 30 minutes.
All I was looking for was a close location that repairs rims.
I'm very disappointed considering the annual fee and the way they present it.
This was enough for me to cancel the card but not without first moving this credit line over to my Chase Sapphire
I was now debating between the Amex platinum and the Citi prestige....
I went with the prestige and Citi gave me 16.5k credit line which made me very happy. I hope the concierge will be much better.