Bama87 wrote:In before someone says "Crapital One".
I have also had plesent experiences with them.
You just knew Capone's biggest fanboy was going to jump on this post quickly.
MemberSince99 wrote:Pleasant experiences with their customer service? Seriously? You're kidding right?
My experiences dealing with them, granted it's been years, consisted of them reading from scripts in accents so thick you could cut them with a knife making them hard to understand, but since they gave totally conflicting or useless responses, it didn't really matter whether I could understand them anyway. I'd have had more success just asking my Magic 8 ball most likely.
So are you saying they've changed that now? If they did I suppose they could only get better because it really could not get worse than I experienced.
I too have had my not-so-pleasant interactions with "Peggy" @ USA Prime Cre- I mean Capital One. Since I applied and was approved for a Cap One card last week... the GM BuyPower WEMC (yeah I don't know what's come over me lately- Comenity Shopping cart trick AND Cap One card) I figured I'd call their 800 number on the back of the card and see if their customer service had changed...
Overall, not too bad. Accent was a little worse than the CSR's Amex uses for their no annual fee revolvers, but better than GE's CSR's. She (Rose was her nom de plume) seemed to be a little knowledgeable about the card's reward structure. She said she wasn't able to change my due date (my "excuse" for calling) until one billing cycle which I was okay with and she seemed sympathetic about. Still, she seemed clueless when I asked about the WEMC benefits- good thing I already have the brochure. So better than it used to be, but not Chase, Discover or the higher tier Amex cards. Hopefully, I'll never really need to call for a stolen card or anything complex because I fear Rose might be okay at answering questions, but her execution might not be there when I need it...
djrez4 wrote:Blind squirrel, broken clock, etc.
WTF!? I actually had to google that... still don't understand!
In my Wallet:
Sometimes in my Wallet:
- Amex PRG NPSL[3-14, bd 91]
- Sallie Mae MC $8000[1-14]
- Chase Freedom $4700[1-14]
- Discover It $2750[8-13]
- BoA UCF Alumni Cash Rewards $5000 [3-15]
- GM BuyPower WEMC $5000[9-14]
- Wells Fargo Propel 365 Amex $7000[4-14]
- Barclaycard Arrival WEMC $7000[3-14]
- BoA Better Balance $3000[2-15]
In my sockdrawer: Amex BCE $1000[10-13, bd 91], OCCU Duck $10000 [11-13], The Sportsman's Guide Visa $8000[8-14], Chase Slate $4000 [9-14]Delta Gold Amex $2000 [2-15 bd 91], Diners Club MC $20000 [10-14] Commerce Bank Visa $2000 [3-15] Citi Double Cash $1000 [3-15]
Total CL: $90450