- Centurion Member
- Posts: 4130
- Joined: Thu May 08, 2014 7:42 pm
- Location: United States
Despite opting out of all mailed card and insurance offers a few weeks ago, CO is still sending me QS invitations.
So I call them to get off their mailing list immediately as they clearly haven't updated it recently.
They have me go through a long and unnecessarily long and complex menu and removal process, and at the end the recording insists my phone number isn't valid, so they wouldn't let me off their mailing list.
I just hope they update that list soon.
Amex has stopped sending invitations - why won't CO?
I know some people don't like Discover for the low limits they give, but that call just reminded me of the vast gap in customer service quality that remains between those companies.
Very useful: SchwabPlat, CSP, IHG, Costco (was AA Plat), Freedom, SPG
Somewhat useful: Discover, ED (was EDP), BCE, Hyatt
Plan to PC: Prestige to DC
SD with activity alerts, might close: Arrival and Brooks Bros
Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech, BofA Travel PH