Just wanted to share that I am happy with CSP's fraud department.
I'm glad that you were on top of things regarding charges to your account. But may I offer a small correction to your post: It's not really the "CSP" Fraud Department at Chase that gave you the quick response and service. The bank does this for all their customers whichever type card they have. My Freedom card was hacked years ago, and Chase called my home telephone number and sent me an e-mail asking for verification of the new charges, after which they shut down that account #, and getting me a new card within 5 days. The thing for all credit card holders to remember is to sign up for "transaction/account change alerts" through your bank (e-mails, text messages, phone calls, etc.) and also make them require password verification from the "cardholder". Thanks!