Product Change from Capital One Mastercard Platinum possible?

Discuss the Visa & MasterCard payment networks as well as cards that operate through them.
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Product Change from Capital One Mastercard Platinum possible?

Postby MasterRyu2011 » Mon Jul 07, 2014 11:01 am

Hello everyone,

Short time lurker, first time poster.

I was wondering if anyone has ever done a product change from a Capital One Platinum Mastercard to anything higher tier like a World or World Elite? I understand the platinum is probably one of their "lesser cards." Is it even possible or should I consider a new application?

Thank you. Any input is much appreciated!

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Postby rockyrock » Mon Jul 07, 2014 10:37 pm

I recommend you apply with a different issuer. If you are curious why, just poke around this forum a little more.

If you are hell-bent on another or "better" CO card the only way to know is to call them. They have some kind of matrix and will let you know which other cards you can PC your current card to. It has been my (personal) experience that they are inflexible in this area. They were willing to close a >10 old account instead of letting me PC to a card I wanted.

Of course YMMV. Good luck.
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Postby dragon452 » Tue Jul 08, 2014 7:30 pm

Hi! I can give you a direct, first-hand answer to that question: Yes. I have had a Capital One MasterCard account for nearly 13 years now (but I must add: with an absolutely perfect payment record). A little over a year ago, I said to myself "why shouldn't I have a "World" MasterCard at this point?" I called them, and they offered me the Venture One card, or the Venture card (with a yearly fee), both available as "World" cards. I received it 7 days later. Notice: as you well know, that bank has a weird policy/habit/eccentricity, whatever, of never granting a credit line increase, or lowering the APR interest rate: That applies to me as well. So, if you are granted the "World" card with its broader MasterCard features, that's ALL you are going to get. P.S. They don't offer "World Elite".

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Postby supercoolman » Thu Jul 10, 2014 1:17 am

YMMV. so people could do it, some couldn't

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Postby jumbo » Thu Jul 10, 2014 9:44 am

If not, you can always PC it to Quicksilver :cool:
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Postby Ikarus » Thu Jul 10, 2014 10:56 am

I upgraded one Cap One card to Quicksilver and dropped the other.

Cap One no longer combines the credit lines of two cards into one, like Chase.

Cap One is also a stickler for annual fees. I've had them waive an annual fee on my current card, but it's a year-to-year request process that seems silly. Why not drop the annual fees altogether? Few creditors still have annual fees for non-premier cards.
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Postby dragon452 » Tue Jul 15, 2014 4:36 pm

Hello again. I'm going to correct my previous post about Capital One World MasterCards: They now offer a "World Elite" tier MasterCard. I noticed this recently on their secure website. In fact, they only opened up this tier to their customers several weeks ago (it was formerly a General Motors MasterCard, and Cap One bought the account business). SO...I called customer service and told them I'd like to have one (13 year old existing account (already a Venture "World" MasterCard), perfect payment history, very high FICO scores, blah, blah, blah). The agent tells me that these Elite cards are ONLY being issued on an "automatic" basis: the "system" approves you, and you get the card. That's it! I asked: "what are the requirements for the Elite card? Do I have a chance of getting one at all?" The agent said she found no information about the requirements needed for the upgrade: if the system approves you, you'll get one, otherwise you cannot request one. WOW! I thought I was through with all this "eligibility" crappola for Visas and MasterCards decades ago, guess I was wrong!

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Postby Red_Rena » Wed Aug 06, 2014 2:09 pm

OP, you and I are in the same boat, as I was considering doing the same thing with my MC. I use it pretty frequently, so I figured I would ask for one that gives me better rewards. Maybe another QS since they don't combine limits. I wish they did.
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Postby MemberSince99 » Wed Aug 06, 2014 6:38 pm

I realize they do have a few prime cards but I really do not think of them as being a "prime lender". To me they just seem stuck in that subprime lender mode with that reputation. After you speak with their customer "service" (and I use the term loosely in their case), that will reinforce the notion.

To me, they are good for starting out or rebuilding, but I wouldn't want them in my wallet after that, not even for 1.5% across the board.

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Postby popamode72 » Wed Aug 06, 2014 6:51 pm

I started out with a Journey card and then randomly asked someone on the chat a few months later if they had any offers for me on file and they let me PC my card to a Quicksilver Visa, so that was really nice to get so early.
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