For the past month now I've been getting emails from CK that a new address has been issued to me on my credit report. But when I go to log on, there's nothing listed.
So finally, 4/15 I started emailing CK. Everyone knows there is not CS phone for them, so I had no choice but to email them.
I sent them friendly emails stating that I haven't moved blah blah blah and can someone please check this out for me.
I heard nothing back, a week later, 4/22 I sent CK another email much like the first email I sent on 4/15. Again heard nothing back
On 4/23 I began to forward CK the emails that CK was generating to me about this so called new address (again nothing pops up on their web site) and still never heard anyhtinf back
Sent another email 4/25 to CK again NO RESPONSE. I will keep forwarding them if I have to.
But what's weird, is that the email that is generating from CK about a new address is coming from this email address: email@example.com
Credit Karmas email for support is: firstname.lastname@example.org
So that alerts email address, I am wondering if it is a fraud email address? Still haven't heard back from CK either...
Anyone have any idea on what's going on or what I can do?