- Centurion Member
- Posts: 125
- Joined: Wed Dec 05, 2012 12:47 pm
- Location: Iowa
Let's see, I sent them $50 and 14 days later no debit card, so I contacted them and they said they would send another right out. I waited another 14 days, still nothing so I reported "debit card not received" via my online account and they said it would be sent again and I would receive it by Feb 7.
It just seems that rather than make money off of long term serious customers they want to make a quick buck off of suckers who open an account. In my case they get interest off my $50 for 2 months while they screw around getting me my debit card which shouldn't ever take more than 7 to 10 days. What's worse, they want me to set the slider to voluntarily give them $7 a month for a service I'm not even getting hoping I forget about the $50 and the fees eat it up. Next they hope I spend $9 on a custom debit card which I didn't. A minor thing for me at this point, it seems if you photo deposit a check using the mobile app, it can take up to 2 weeks for the check to go into your account and people have reported having a paper payroll check held for 2 weeks. Not an issue for me but still if you get mad and close the account, they made their money off of you as people who work for a small wage are only going to be profitable to GoBank when they open their account, after that, GoBank could care less if you close it.
What you have to search and search for is GoBank has been known to shut people down for stupid reasons. In an online chat, I was warned if I go to WalMart and cash load $50 on the account then load another $50, I risk being shut down for suspicious activity. Instead they said to spend the card down close to $0 then load what I needed but don't load again until the card is close to $0. That's just plain stupid, what kind of bank says you can't keep making deposits if you aren't spending money? What's even worse, GoBank won't tell you about this in advance you just get shut down without warning and left wondering what the heck just happened.
For once in my life I wanted to do something without my parent's help and failed. I get so sick of having to use the bank they said to use and the only reason I can get from them is "because I said so." I get tired of them watching every move I make because they are scared I will make a mistake. I can't go anywhere or do anything without being questioned about what I was doing. Does anyone know what it feels like to have to step aside and let your parents fix things for you?
Can you believe my mom asked at the bank if they could require another signature with mine to write a check? Normally I write 1 check per month and that's for rent. This place only accepts checks, cash and money orders for rent payments and I have to go to the office and pay in person. Everything else, I pay online. If I use a credit card, I pay those online, I've never sent a check in years.