- Platinum Member
- Posts: 55
- Joined: Sun Dec 16, 2012 8:25 pm
- Location: Illinois
Only issue I had with T-Mobile is service coverage. They also are international, and USA isn't their main focus. I had it in North Carolina, and it worked in cities fine, had 3G that was so-so, but if you left the mainland to the islands, the signal was dead. Same went for the forest areas and back roads. Had to stand outside a lot to get any signal.
I moved to Illinois and decided to give it a shot, but there is no stores/authorized retailers in the area, even Walmart only carries their "Smart Talk" which is half Sprint-half T-Mobile based. But no T-Mobile. I still got the phones/plan from online, and again, worked in town but once I left city limits/in between cities, signal got spottier and spottier until it was nonexistent. But, that's just my experience. My father had T-Mobile and is a truck driver, he got so fed up with not having signal half the time across the country that he switched to Verizon. Get what you pay for is about the example for Verizon. I, too, had them for awhile myself but couldn't keep up with the ridiculous phone plan (and I had the limited time 4GB for price of 2GB deal) prices. So now I am on Alltel, so I can have Verizon towers but not so bad price (who is now being sold to AT&T, so... there's that.)
Customer service wise, I didn't really call them too much. I changed my plan quite frequently within the first 2-3 months trying to figure out the right amount of minutes/data/texting for me (this was when they were MUCH more versatile in plans/services). The way they are now sort of turns me off, 'here's the 3 plans we have, take it or leave it'. I do like the no contract feature, but hopefully T-Mobile has the 30 day offer, where if you buy the phone and don't like your service, you can return it no issues. Otherwise, you'll lose out on money reselling it 'used'.
Personally, I wouldn't recommend them. If you don't travel out of your area, I'd say try something local (Alltel was technically local, you would 'roam' if you left the tri-state area but you didn't get charges) but be wary, those are the first to be bought up... Cell phone service left and right are just being bought/merged into the mega-companies. My husband uses Virgin Mobile--Sprint service, unlimited data, pay for your phone, pay as you go, etc. etc. If I don't like AT&T, I'll be switching to them myself.
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