Does anyone have experience with T-mobile?

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MemberSince99
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Does anyone have experience with T-mobile?

Postby MemberSince99 » Sat Jan 18, 2014 9:39 am

I'm becoming interested in moving on from Verizon. Their infinite greed I mean virtue has been annoying me for some time. I have no issue with their service but the way they gouge you on data and every other way they can has me convinced I should see if someone else offers better value (it's competition and the free market you know).


So can anyone speak from first hand experience with T-Mobile? I used to think of them as the low cost low quality carrier so never gave them much thought before. How is the coverage and what are they like to deal with in the real world?


I'm under contract with Verizon until 11/6, but frankly I wouldn't be afraid to just pay the early termination fee and move on, and in the future I will just buy the phone outright and not lock myself in to ANY carrier. Verizon is just a bit too virtuous for my liking.


And before any rabid right winger starts foaming and frothing at the mouth ranting what a communist I am that I prefer to let the free market provide the best value, let me ask you - do you pay more than you have to pay for goods and services? Or pay your employees or vendors more than you have to? No? Didn't think so. Guess you're a communist too.


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Postby Drudai » Sat Jan 18, 2014 10:34 am

Only issue I had with T-Mobile is service coverage. They also are international, and USA isn't their main focus. I had it in North Carolina, and it worked in cities fine, had 3G that was so-so, but if you left the mainland to the islands, the signal was dead. Same went for the forest areas and back roads. Had to stand outside a lot to get any signal.

I moved to Illinois and decided to give it a shot, but there is no stores/authorized retailers in the area, even Walmart only carries their "Smart Talk" which is half Sprint-half T-Mobile based. But no T-Mobile. I still got the phones/plan from online, and again, worked in town but once I left city limits/in between cities, signal got spottier and spottier until it was nonexistent. But, that's just my experience. My father had T-Mobile and is a truck driver, he got so fed up with not having signal half the time across the country that he switched to Verizon. Get what you pay for is about the example for Verizon. I, too, had them for awhile myself but couldn't keep up with the ridiculous phone plan (and I had the limited time 4GB for price of 2GB deal) prices. So now I am on Alltel, so I can have Verizon towers but not so bad price (who is now being sold to AT&T, so... there's that.)

Customer service wise, I didn't really call them too much. I changed my plan quite frequently within the first 2-3 months trying to figure out the right amount of minutes/data/texting for me (this was when they were MUCH more versatile in plans/services). The way they are now sort of turns me off, 'here's the 3 plans we have, take it or leave it'. I do like the no contract feature, but hopefully T-Mobile has the 30 day offer, where if you buy the phone and don't like your service, you can return it no issues. Otherwise, you'll lose out on money reselling it 'used'.

Personally, I wouldn't recommend them. If you don't travel out of your area, I'd say try something local (Alltel was technically local, you would 'roam' if you left the tri-state area but you didn't get charges) but be wary, those are the first to be bought up... Cell phone service left and right are just being bought/merged into the mega-companies. My husband uses Virgin Mobile--Sprint service, unlimited data, pay for your phone, pay as you go, etc. etc. If I don't like AT&T, I'll be switching to them myself.
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MemberSince99
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Postby MemberSince99 » Sat Jan 18, 2014 11:26 am

Thanks for sharing your experience. I guess we get what we pay for. I just wish Verizon would go back to an unlimited data plan so we could actually use that part of smartphones instead of having to worry about going over.

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Postby Snowman » Sat Jan 18, 2014 11:31 am

I had straight talk before and they were good. For 30 bucks a month I got 1000 Minutes and 1000 Texts. When I bought my Iphone, I switched to AT&T, and they have been good to me so far. I don't like Verizon as I've heard nothing good about them. I have friends who have T-mobile and they say there pretty good. I don't have any experience with them or sprint so I can't comment on that.
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Postby darkguy2 » Sat Jan 18, 2014 2:37 pm

If it helps make your decision T-Mobile will pay off your early termination fee if you turn in your current phone under contract and use it to get one of theirs. On certain phones like the iPhone if you get theirs they have HD talk that uses more bandwidth so it sounds better. I am still under my dad's plan on AT&T while I am in college but he is thinking of switching. You can also try to call Verizon and tell them that you want to leave and see what they offer you. My dad got $50 off a month for six months by doing that with AT&T.
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Postby Drudai » Sat Jan 18, 2014 2:45 pm

MemberSince99 wrote:Thanks for sharing your experience. I guess we get what we pay for. I just wish Verizon would go back to an unlimited data plan so we could actually use that part of smartphones instead of having to worry about going over.


Personally, I never went over 2GB. The average person doesn't, unless you use it heavily for Netflix, Pandora, etc. The price for 2GB however is ridiculous... The only "upside" of T-Mobile that I can see is that it has tethering capabilities without charging you extra for HotSpot. Neat little feature.
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MemberSince99
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Postby MemberSince99 » Sat Jan 18, 2014 4:58 pm

Good points guys. My plan would be to use Netflix and the like - I really can't with Verizon at least not without bending over and grabbing them. I think the worst part of Verizon's data plan is, if you go over they charge you for it but won't let you keep the extra bandwidth they gave you. So say you have 2GB and you use 2.5 GB they charge you an extra GB but won't let you actually carry over the overage. Then again, they won't let you carry any extra anyway so I suppose that's not different but if you are paying for it you should get it.


I don't watch Netflix at all on my phone or use Pandora because of how Verizon is (greedy). I currently pay them 133 and change a month for one IPhone and I STILL cannot use data apps. I realize to them greed is the highest of virtues, but I really don't want to contribute to the CEO's slush fund in Bangladesh.


Maybe, just maybe what I will do is keep my contract with Verizon and try T-Mobile out. I hate to commit to an unknown.

MemberSince99
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Postby MemberSince99 » Sat Jan 18, 2014 7:12 pm

By the way you guys are really kind and helpful for responding. It's good to get the experiences of others when trying to figure these things out and what the best thing to do is.


One thing I noticed is they don't have a Droid Maxx phone listed on their site do you guys know if they offer that? That is the phone I want next.

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Postby benhollberg » Sat Jan 18, 2014 7:58 pm

I have never had T-Mobile but I have some friends that have had it. Cities seemed to work fine but rural areas, I do a lot in somewhat rural parts of Utah and they rarely got service. However, I am pretty sure recently they have upgraded their network a lot, not sure about adding areas but add speed and LTE in a lot of places. I wouldn't switch from AT&T to them even if they paid my ETF. One thing I know for sure, their CEO is awesome and if you have Twitter you should definitely follow him.
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Postby MikeD » Sat Jan 18, 2014 11:55 pm

Like the other members have posted. T-Mobile is good in the citiy but rural areas are very bad. I have been with T-Moblie roughly 10 years now and I have not had any major issues. Since I work outside of the US their international "free" data is outstanding!!!!!
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