USPS Is The Worst

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darkguy2
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USPS Is The Worst

Postby darkguy2 » Thu Jan 02, 2014 8:34 pm

Well I was expecting a priority package today while I am visiting home and so was my mother. The postman was over a hour later than usual and I watched him drive down our driveway see our gate and then drive back out and put the regular mail in the mailbox. I can understand that he did not want to leave it at the gate since it was raining. But what I do not understand is that he marked mine as delivered and my mother's as "notice left". There was not notice in the mailbox or at the gate. I do not understand how a government employee and organization can get away with blatantly lying. Goes to show the state of our postal service. On top of the the guy usually gives my parents the wrong mail and gives some of theirs to other people on the street. Also it has happened several times that he left packages out in the rain and they were soaked. I plan on going with my mother in the morning to the post office and talk to the postmaster. If he does not want to fix it then I will threaten to file a complaint through PAGR and the consumer advocate in the post office. The worst part of it is that I was planing on leaving tomorrow morning but cannot do that now since I have to wait for him to deliver my package.
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MemberSince99
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Postby MemberSince99 » Thu Jan 02, 2014 9:03 pm

Not sure you are going to get anywhere with that. I mean it's not like they really care. They are the government after all.


A couple of years ago I bought a DVD on eBay. Paid for it using Paypal and the shipper sent it to my UPS store address using USPS. USPS claimed they delivered it, the UPS store claimed it never arrived. I filed a claim with Paypal, who denied my claim saying USPS tracking showed it was delivered - that's proof I received it. I complained to the USPS who couldn't have cared any less if they tried.


Yep, I ate the cost of that DVD. I have not much liked the USPS ever since and frankly if they went under I'd have to hold back a cheer. Good freaking riddance to bad rubbish. it's time we let private industry handle this stuff simply because it can't get any damn worse than the government which is atrocious. In due time the USPS will be totally obsolete anyway.

darkguy2
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Postby darkguy2 » Thu Jan 02, 2014 9:15 pm

From what I have read online a PAGR complaint forces the postal service to fix the problem within 45 days of getting the complaint. If the PAGR does not like the resolution then they have the power to fix it themselves. They are relatively new to the game and was created in the mail reform bill in the mid 2000s. But I hope my parent's postmaster is a decent guy and fixes the problem without having to be threatened. I am sure he does not want to have to deal with the PAGR.

I would agree with you about the post office dying but no private company will deliver letters to outlying areas that will cost them money. It is not cheap to deliver mail to Hawaii or Alaska but they do it for only the cost of a stamp. If a private organization takes over then they will charge a lot more to deliver to these areas.
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djrez4
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Postby djrez4 » Thu Jan 02, 2014 9:32 pm

OP, to play advocatus diaboli for a second, you watched the postal worker drive up to your gated driveway, in the rain, and you stood there in the house waiting for what, exactly? Was he supposed to climb over the gate? Leave the packages in the rain? Compact them until they fit in the mailbox?

I don't think it's your place to complain about someone not doing their job when you've placed physical barriers in the way and don't even have the presence of mind to open the front door and waive or walk down to the gate to receive the packages.

People who work service jobs are there to perform a service, not to serve you. It's a subtle, but important difference.

And member: you, of all people, should understand that you can't judge the character of an entire class of worker based on the shenanigans of a few bad apples. The USPS actually runs very well, considering that we ask them to deliver pieces of paper across the country and over oceans for a few pennies and they do it within budget. Seem unbelievable? Subtract the idiotic (Republican) congressional requirement that the USPS prefund its pension obligations for the next 75 years and the postal service would be running a surplus right now. Yes, you read that right: the USPS is being forced, by the "party of private enterprise" to fund retirements for workers that it won't hire until after 2050. They haven't even been born yet.

And the private competitors? They managed to fail at their one job, delivering packages on time, over Christmas. They failed so hard that Amazon is looking for alternatives. Guess who Jeff Bezos is courting: the USPS.
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darkguy2
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Postby darkguy2 » Thu Jan 02, 2014 9:40 pm

My parents have a very long driveway. I watched him on the camera. I was going to go out and was getting my coat on but by that time he had left. He literally drove down and them immediately backed up once he saw the gate. We cannot leave it open as dogs will come into the property and attack our animals. And that is not the problem I had. The problem is that he lied about delivering the package and lied about leaving a notice for the other one.

Edit: Also the item that I am waiting on cost me $100 and my mother's is $50.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

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Postby benhollberg » Sat Jan 04, 2014 10:29 pm

I hear lots of complaints about USPS but I've never had a problem. If I did ever have a problem I'd probably be with you all though. But right now I love USPS, it's cheap and has been reliable for me, and I send and receive a lot, got to love my PO Box also. Additionally, I still find it amazing that I can mail a letter/envelope anywhere in the US (and territories) for only $.49.
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darkguy2
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Postby darkguy2 » Sun Jan 05, 2014 1:44 am

I really think that the service you get comes down to your local post office and mailman. If they are good then you will be happy. If not then you have problems. The reason for the price of the letters is the same is based on the fact that the costs are balanced out. It costs less than the price of a stamp to deliver mail in cities and large towns so the money they make from that offsets the extra costs to deliver to the more expensive areas. This does not work out most of the time as can be seen by the fact that the post office still does not make enough to pay for itself.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

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djrez4
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Postby djrez4 » Sun Jan 05, 2014 2:01 am

darkguy2 wrote:I really think that the service you get comes down to your local post office and mailman.


And now, you get it. USPS isn't your problem.
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otter
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Postby otter » Sun Jan 05, 2014 8:44 am

darkguy2 wrote:I really think that the service you get comes down to your local post office and mailman.


djrez4 wrote:And now, you get it. USPS isn't your problem.


But the USPS is the problem... most businesses are free to get rid of incompetent employees, but people who can't or won't do their job at the Post Office stay on for years and are never held accountable for their (lack of) work. I had the worst mail person ever when I lived in Virginia (She was always on her phone, she was rude, three out of four reimbursement checks were put in the wrong box over a period of a month). I asked neighbors if they had had problems with her and they all laughed. They'd had problems with her for years and complaints went nowhere. I went into the local post office to complain about her and they said, "What do you want us to do about it?" Umm maybe what any supervisor should do- counsel the employee, maybe write them up, eventually fire her if she doesn't straighten up, but you'll never get that from the post office or any federal government agency. As a friend of mine who used to be a shop steward at the post office told me, "It takes an act of God to get fired from the USPS."
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Postby MemberSince99 » Sun Jan 05, 2014 8:52 am

I would have replied "Why don't you waterboard her. The government says it's not torture so I can't see what the problem would be".



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