Pretty much irate at Fedex

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Postby MrClean » Tue Dec 17, 2013 1:55 pm

Anyway, my point was that regardless of whether Apple is the customer or I'm the customer, they've still majorly screwed up. And yes, I know that mistakes are statistically rare and my experience isn't going to significantly hurt their sales or make them change their tune, but it's a relevant story to share, given the topic of the thread.

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Postby Mrm-na » Wed Jan 01, 2014 6:25 am

A lot of your experience with shipping companies will depend on the few people who you deal with locally. Some drivers are just a lot better than others. That one person probably plays a key role in like 90% of notable experiences IMO.

Around here, the UPS driver is reliable, I have no issues with him.
The FedEx Ground/Home Delivery/whatever driver is terrible, constantly leaving things at the wrong address. I avoid them for that reason. My neighbor uses them, I know because I keep getting his stuff.

I'm one of the few who actually likes my local post office. The office is small, quick and friendly, and the mailman is excellent (better than anybody). It's a small town though, and I think that's why. It's nothing like the bigger city post offices.
Out of all the services, I actually prefer to have my packages delivered by USPS because I trust the local PO. Services like "SmartPost" or whatever they're called might be the best of all worlds for me, at least in terms of reliability.

Most impressive speed experience was with Airborne Express when I had an IBM laptop repaired under warranty. That was a long time ago, back when real IBM Thinkpads and Airborne both existed.

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