Buying high-end stuff

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Jacksnow
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Postby Jacksnow » Fri Jun 28, 2013 1:08 am

I have a tailor that my family has known for years. even on the smallest of complaints he's quick to reply. If you tell him you need something urgently he tries to move it quicker. (He constantly complains about people who are referred to him demanding things the next day and getting fed up when he can't meet that.) I have 4 suits from him and 13 nice business shirts and I've been absolutely thrilled by his work.


agp
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Postby agp » Fri Jun 28, 2013 6:24 pm

My favorite Belstaff jacket is sold out :( :( :( :( :(

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FastSRT8
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Postby FastSRT8 » Fri Jun 28, 2013 6:36 pm

agp wrote:My favorite Belstaff jacket is sold out :( :( :( :( :(


Call concierge to find you one!
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Z06Biker
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Postby Z06Biker » Fri Jun 28, 2013 7:28 pm

Student loan rates doubled as of today back to 6.8%...
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agp
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Postby agp » Sat Jun 29, 2013 6:41 am

FastSRT8 wrote:Call concierge to find you one!


They just took it down from the Belstaff website :( :( :( :( :( :( :( :(

My week is ruined. Although even if I bought it I wouldn't wear it for another two or three months since it's still summer.

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rohnin
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Postby rohnin » Sat Jul 06, 2013 7:06 pm

well for one i'm canceling my aston martin order. i placed it back in february and specifically said i wanted to look over the order before it was submitted, and to be kept updated on the build. i don't like to bother people so i waited and waited, but by late april still nothing so i asked. i was sent the invoice that was already submitted, and naturally there was an error. i tried to ignore it, but it bothers me so much that i'm spending a lot on a car it should be exactly what i want and it's not much to ask to be kept in the loop.

as for my watch, well the manufacturer makes only about 900 watches a year and i asked for some sort of customization, which is possible. but, they still don't tell me how it will look, or the cost, or even offer me the option anymore. i bought one and it arrived with a scratch because they placed an extra band in the box that put the metal next to the case. they "fixed" it by taking it back and polishing it, but the scar remains and i cannot return or exchange it. now i'm trying to get rid of it and it will put me back another $12,000. and i am not a first time customer.

i'm really upset. i only recently started earning good money after years of training and cannot even enjoy the simple material rewards..

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Postby agp » Sat Jul 06, 2013 9:10 pm

Pics or it never happened. Especially if you are talking about ball-tingling things like fast cars and fancy watches.

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Postby HookEmHorns » Sun Jul 07, 2013 12:15 am

jojo wrote:I'm going to disagree with this one. I was at the Houston Galleria earlier this year and I got exemplary service from all the high end stores like Louis Vuitton, Ferragamo, Neiman Marcus, Tiffany's, and Prada even though I didn't buy anything. I went down the street to Dillard's and those snotty sales associates couldn't be bothered to look my way when I needed help to find an item on a gift registry.

The bride and groom ended up getting a card and cash from me. Dillard's got a scathing letter on their poor service and an upset customer who shares this story on multiple forums.


I'm willing to bet the luxury stores pay much better, require employees to be adults(not teens) with experience and are treated as assets by the company. I'm also willing to bet Dillard's does none of the above. Same thing with Wal Mart vs Whole Foods. Not saying salespeople at Dillard's should be excused for their poor service, hell no. But, companies and their bad management are largely to blame for this bad customer service. The employees see it's ok by receiving no discipline and there's no incentive to do better because the company has let it be known that that is ok.
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FastSRT8
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Postby FastSRT8 » Sun Jul 07, 2013 1:29 am

rohnin wrote:well for one i'm canceling my aston martin order. i placed it back in february and specifically said i wanted to look over the order before it was submitted, and to be kept updated on the build. i don't like to bother people so i waited and waited, but by late april still nothing so i asked. i was sent the invoice that was already submitted, and naturally there was an error. i tried to ignore it, but it bothers me so much that i'm spending a lot on a car it should be exactly what i want and it's not much to ask to be kept in the loop.

as for my watch, well the manufacturer makes only about 900 watches a year and i asked for some sort of customization, which is possible. but, they still don't tell me how it will look, or the cost, or even offer me the option anymore. i bought one and it arrived with a scratch because they placed an extra band in the box that put the metal next to the case. they "fixed" it by taking it back and polishing it, but the scar remains and i cannot return or exchange it. now i'm trying to get rid of it and it will put me back another $12,000. and i am not a first time customer.

i'm really upset. i only recently started earning good money after years of training and cannot even enjoy the simple material rewards..


What's the brand of the watch?
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Postby MemberSince99 » Sun Jul 07, 2013 6:41 am

I might be a redneck, but to me a "luxury" item is paying 5 bucks for a frappucino at Starbucks. I have no concept of hugely expensive vehicles or watches. Or clothes. I work in IT thankfully 5000 dollar suits are not required, our execs don't even wear that, I mean CFO and CEO.

So this is educational reading for me, I have no clue what it's all about.



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