- Centurion Member
- Posts: 423
- Joined: Thu Aug 09, 2012 7:54 am
- Location: VA
A question for you people who still use TD... How on earth do you tolerate them? I've asked a lot of people and so many of them are like "I get direct deposit so I don't go to the bank" Well, I guess that might be why you still use them, but I want an answer from someone who actually visits the branch.
I've been to several TD Bank branches, and I have to say I would rate it below WF and BofA. I used to have an account there, but closed it years ago and never looked back. TD is the SLOWEST bank on the planet. And it's not just my local branch. I've been to them all around the county. They always have 2-4 tellers at the counter, and 99% of the time, only one is actually helping customers. The rest are just counting money or wandering around behind the counter. In a line with about 8 people, I literally stood waiting for over 35 minutes to make a deposit that took under 30 seconds when I finally got my turn. It's not like this was a 1 time occurrence either. It's every single time I go. Unfortunately, my job uses TD for their business banking, and I have to do a lot of deposits there. Drive through is a minimum 15 minute process with just 1 car in front of you. No matter what time of day or day of the week.
I will NEVER go back to TD Bank. PNC has me in and out in 5 minutes, even with a line in front of me. Chase too.
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