Citibank Checking Account Bonus of $400

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CarefulBuilder14
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Re: Citibank Checking Account Bonus of $400

Postby CarefulBuilder14 » Fri Aug 12, 2016 7:40 pm

It took a chat and two phone calls to activate my checkbook. During the chat and first phone call, it was clear I was getting CSRs whose understanding of English didn't extend to basic banking concepts. I got someone competent on the second call.

Cheap, unhelpful phone support is a bad idea if Citi wants to keep customers...like me....short-term, $400-seeking people with no intention of loyalty...

The banking world has some unusual incentives...

[Fixed]
Last edited by CarefulBuilder14 on Fri Aug 12, 2016 10:33 pm, edited 2 times in total.
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Tubpbs
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Re: Citibank Checking Account Bonus of $400

Postby Tubpbs » Fri Aug 12, 2016 10:31 pm

CarefulBuilder14 wrote:It took a chat and two phone calls to activate my checkbook. During the chat and first phone call, it was clear I was getting CSRs whose understanding of English didn't extend to basic banking concepts. I got someone competent on the second call.

Cheap, unhelpful phone support is a bad idea if Chase wants to keep customers...like me....short-term, $400-seeking people with no intention of loyalty...

The banking world has some unusual incentives...


You mean Citi not Chase right?
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
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To My Credit
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Re: Citibank Checking Account Bonus of $400

Postby To My Credit » Tue Aug 30, 2016 12:51 am

Having met the offer requirements and qualifying for the bonus, I just put in a request to have my Citibank Account Package to be changed to a Basic Banking Package. With this, all I'd need is a balance of $1500 to avoid monthly maintenance fees, while the former account package needed $10000.
Current cards: BankAmericard CR, BankAmericard BBR, Citi Double Cash, Chase Freedom, AmEx BCE, Discover It
Wishlist: US Bank Cash+

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CarefulBuilder14
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Re: Citibank Checking Account Bonus of $400

Postby CarefulBuilder14 » Tue Aug 30, 2016 5:19 pm

Apparently going from a CC-only Citi login to a "full Citi" login also deleted my Chase autopay settings!

Good thing I was paying CCs manually in advance of travel...and that I'm still suspicious of autopay in 2016 when so many others think it's reliable.
Very useful: SchwabPlat, CSP, IHG, Costco (was AA Plat), Freedom, SPG, Prestige (retention)
Somewhat useful: Discover, ED (was EDP), BCE, Hyatt
SD with activity alerts, might close: Arrival

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech, BofA Travel PH, Aviator Red

Tubpbs
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Re: Citibank Checking Account Bonus of $400

Postby Tubpbs » Tue Aug 30, 2016 7:07 pm

CarefulBuilder14 wrote:Apparently going from a CC-only Citi login to a "full Citi" login also deleted my Chase autopay settings!

Good thing I was paying CCs manually in advance of travel...and that I'm still suspicious of autopay in 2016 when so many others think it's reliable.


I've never used auto pay. I wouldn't trust it and would check it anyway so I don't waste my time.
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It

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CarefulBuilder14
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Re: Citibank Checking Account Bonus of $400

Postby CarefulBuilder14 » Wed Sep 07, 2016 11:59 am

Now Citi wants me to fill out a bunch of additional forms including a W-9. It's an individual checking account, and they already have my SSN. Not sure why that's not enough for them.

The reply envelope doesn't even have prepaid postage.

It's just one thing after another to get my $400.
Very useful: SchwabPlat, CSP, IHG, Costco (was AA Plat), Freedom, SPG, Prestige (retention)
Somewhat useful: Discover, ED (was EDP), BCE, Hyatt
SD with activity alerts, might close: Arrival

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech, BofA Travel PH, Aviator Red

Tubpbs
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Re: Citibank Checking Account Bonus of $400

Postby Tubpbs » Wed Sep 07, 2016 4:41 pm

CarefulBuilder14 wrote:Now Citi wants me to fill out a bunch of additional forms including a W-9. It's an individual checking account, and they already have my SSN. Not sure why that's not enough for them.

The reply envelope doesn't even have prepaid postage.

It's just one thing after another to get my $400.


They've been reading your posts on here and know you're just in it to win it. Very sneaky group over there...
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It

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CarefulBuilder14
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Re: Citibank Checking Account Bonus of $400

Postby CarefulBuilder14 » Tue Oct 04, 2016 7:02 pm

Has anyone gotten the $400 yet? I'm still waiting...
Very useful: SchwabPlat, CSP, IHG, Costco (was AA Plat), Freedom, SPG, Prestige (retention)
Somewhat useful: Discover, ED (was EDP), BCE, Hyatt
SD with activity alerts, might close: Arrival

Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech, BofA Travel PH, Aviator Red

To My Credit
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Re: Citibank Checking Account Bonus of $400

Postby To My Credit » Fri Oct 07, 2016 2:44 am

CarefulBuilder14 wrote:Has anyone gotten the $400 yet? I'm still waiting...

The last I spoke to them, they said it can take up to 3 months from when the offer requirements are met. I downgraded my account to a regular checking account and only have $1500 in it right now, so I don't mind the wait.
Current cards: BankAmericard CR, BankAmericard BBR, Citi Double Cash, Chase Freedom, AmEx BCE, Discover It
Wishlist: US Bank Cash+

To My Credit
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Re: Citibank Checking Account Bonus of $400

Postby To My Credit » Thu Oct 13, 2016 11:34 am

Just received my $400. That was a little sooner than I expected.
Current cards: BankAmericard CR, BankAmericard BBR, Citi Double Cash, Chase Freedom, AmEx BCE, Discover It
Wishlist: US Bank Cash+



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