- Centurion Member
- Posts: 1145
- Joined: Sun Jan 26, 2014 3:55 am
- Location: US
Point of clarification: Did they ask for a photo ID, or did you offer it as an alternative means to prove your identity? Someone just stating a SSN won't do much to combat identify theft.
I've been with T-Mobile forever, and recently they started asking me for photo ID just when I go in to ask a question and they're pulling up my account. I don't remember them asking for photo ID before, but I could be wrong. I agree it's ridiculous to go through all that when you're paying full retail price for a phone, even if it is rare. They should be happy to sell a phone and get full retail price upfront. I absolutely hate dealing with anyone working at a storefront for any carrier. I've had some good interactions, but generally I've found they know very little and care very little about helping you unless they think they can sell you a phone.
EX - 804 (10/16) | TU - 803 (10/16)
American Express EveryDay - $20,000 (10/14)
Discover it - $23,000 (2/14)
AU on Barclay Sallie Mae - $10,000 (8/15)
plus several store accounts of varying usefulness now