- Centurion Member
- Posts: 183
- Joined: Fri Jan 30, 2015 1:29 pm
- Location: Charlotte, NC
Last Thursday I had quite the ordeal with a return flight from CLT to OAJ (Charlotte, NC to Jacksonville, NC). Just to save you from the details, I filed a complaint with American Airlines afterward hoping for a quick response and some sort of compensation/resolution. To their credit they responded within 12 hours.
The question is what is the value (Maybe $ value or at least perceived) of the 7,500 AAdvantage miles they credited as their proposal to rectify my complaint?
It's not a question about if it was the right response since I didn't give the thread any details (personally I don't wanna bore the thread with them, it'll only make me mad again lol). I don't fly a lot and have only been a Divided Miles/AAdvantage member since August of 2014, and just want feedback from those who do it more often than me. (Honestly if you fly 3 or more times a year you're flying more than me).
For comparison's sake, my request was a refund of the $250 I spent on a Taxi to finish the trip I was supposed to finish in the air (From RDU to OAJ) and a first class roundtrip domestic voucher.
Thanks in advance!
CITI Diamond Preferred $7,000 [06-16]
AMEX Platinum (Charge) [11-16]
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Lowes Store $15,000 [4-14]
CSP VISA $6,000 [7-14]
GM MC $9,000 [9-14]
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Discover IT $4,500 [03-15]
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