- Centurion Member
- Posts: 4913
- Joined: Sun May 20, 2012 4:35 pm
- Location: WI
On the subject of research, saw this blurb on people rating the various companies (this is Amica though you'll quickly figure that out reading it):
Amica Mutual is the best insurance company in the United States. Period. Winner of the JD Powers award for outstanding customer service 15 years in a row. Amica offers a variety of products that includes auto, homeowners, life and other products such as marine, umbrella, renters, etc. Amica is noted for excellent communication with its policy holders while providing ... Read more timely claims handling. Amica is comparably priced when compared to other premier insurance carriers. Service is stellar and they offer 24 hour coverage either with a local office or three calls centers throughout the US. Customers are not placed on indefinite hold nor are customers dealing with some offshore call center with barely knowledgeable employees. It is not uncommon to have 30, 40 and 50 year customers of Amica because of the excellent product and service they offer. Highly recommend.
I wanted to reply "So, how long have you been working for Amica?" but I don't have a login on that site and don't care to create one. But you gotta take this stuff with a grain of salt. Rather than give a specific instance of that terrific service he personally received, it just sounds like something their marketing department would put out. I don't buy that kind of garbage EVERY company says they are the best and wonderful even if they suck.
Maybe they ARE that good, but I need some real life stories to convince me of it not something that sounds like the CEO would say if you threw in a blurb about "leveraging our synergies proactively" or something like that.