Here's why I hate ordering from third party sellers on Amazon

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MemberSince99
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Here's why I hate ordering from third party sellers on Amazon

Postby MemberSince99 » Fri Jul 25, 2014 7:23 pm

Went to the dealer to get the special "OAT" coolant my Challenger takes. Stood at the parts window for some time before deciding my time is worth more than that. Saw it was being sold on Amazon. It said "package of 4" one gallon containers very clearly and was priced accordingly. Ordered it (yeah I know 4 is a lot but they were the only seller that had it...).


Got it today thought hum that seems small for 4 of them. There was only one gallon in the box. Checked the item again, still says "Package of 4" showing the one gallon container.


I filed a claim. But you know I really don't like that kinda thing. It COULD be an accident on the part of the seller, but who knows. Not the greatest in any case. Seems like this kind of thing happens when I buy from third party sellers - they say an item that's CLEARLY used (for example I bought a book they said was "New-unused" condition with the original sales receipt in it along with some wear) is brand new, tell you get 4 and ship you 1, etc.


I'm starting to feel it would be best to avoid them.


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Postby onion » Fri Jul 25, 2014 8:08 pm

MemberSince99 wrote:Went to the dealer to get the special "OAT" coolant my Challenger takes. Stood at the parts window for some time before deciding my time is worth more than that. Saw it was being sold on Amazon. It said "package of 4" one gallon containers very clearly and was priced accordingly. Ordered it (yeah I know 4 is a lot but they were the only seller that had it...).


Got it today thought hum that seems small for 4 of them. There was only one gallon in the box. Checked the item again, still says "Package of 4" showing the one gallon container.


I filed a claim. But you know I really don't like that kinda thing. It COULD be an accident on the part of the seller, but who knows. Not the greatest in any case. Seems like this kind of thing happens when I buy from third party sellers - they say an item that's CLEARLY used (for example I bought a book they said was "New-unused" condition with the original sales receipt in it along with some wear) is brand new, tell you get 4 and ship you 1, etc.


I'm starting to feel it would be best to avoid them.


Precisely why I use eBay less and less. I've had similar issues with Amazon 3rd party sellers too. I bought a real nice racing wheel from a third party seller since Amazon was out of stock. It gets here, and the wheel is DOA. I contact them, they pretty much tell me to suck it up and deal with Logitech. Sent it back and filed a claim on my card.
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MemberSince99
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Postby MemberSince99 » Sat Jul 26, 2014 4:13 pm

Well the seller gave me a full refund. That was nice but honestly just a 3/4 refund would have been appropriate (they said they don't have more but the item is still listed...hummm). I don't understand what happened, but that was a nice gesture.

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Postby onion » Sat Jul 26, 2014 5:09 pm

MemberSince99 wrote:Well the seller gave me a full refund. That was nice but honestly just a 3/4 refund would have been appropriate (they said they don't have more but the item is still listed...hummm). I don't understand what happened, but that was a nice gesture.


That's nice of them but I think it's more of an issue with amazon not letting sellers issue partial refunds. I've heard something of the sort a while ago, I'm not sure if it's true but it makes sense.

At least you got the issue sorted and still got that coolant you needed.
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Postby supercoolman » Sun Jul 27, 2014 1:28 am

some third party sellers are fishy for sure. I once bought an "new" RAMs for my PC. They sent me open-boxed "new" RAM with warranty and UPC bar code all intentionally removed. seller admit they took those off before they shipped the RAM, but they promised "the RAM is new" and "was never installed on any system". Seller also refused to provide any reason of why they would remove all warranty and UPC bar code. I had to file a claim with Amazon customer service to get the RAM shipped back and my refund.

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Postby MemberSince99 » Sun Jul 27, 2014 7:18 am

supercoolman wrote:some third party sellers are fishy for sure. I once bought an "new" RAMs for my PC. They sent me open-boxed "new" RAM with warranty and UPC bar code all intentionally removed. seller admit they took those off before they shipped the RAM, but they promised "the RAM is new" and "was never installed on any system". Seller also refused to provide any reason of why they would remove all warranty and UPC bar code. I had to file a claim with Amazon customer service to get the RAM shipped back and my refund.




I'm guessing maybe they did that because of some rebate for it. I've had sellers remove the UPC code for rebates.

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Postby darkguy2 » Sun Jul 27, 2014 9:48 am

MemberSince99 wrote:I'm guessing maybe they did that because of some rebate for it. I've had sellers remove the UPC code for rebates.


Maybe but why would they take off the warranty stickers as well? That just seems like a dick move.
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Postby supercoolman » Sun Jul 27, 2014 10:37 am

MemberSince99 wrote:I'm guessing maybe they did that because of some rebate for it. I've had sellers remove the UPC code for rebates.


wouldn't you agree with the following at minimum?

1. I would consider an item open-boex or refurbished once someone already cut open the package and took warranty and UPC from the RAM
2. If I'm purchasing a "new" RAM, I should be the one getting the rebate. not the seller



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