Nordstrom Visa denied with 755 FICO score!

Where you can talk about store credit cards, like gas station cards, department store cards, etc.
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jesscoug
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Nordstrom Visa denied with 755 FICO score!

Postby jesscoug » Wed May 30, 2012 12:06 am

I applied for the Nordstrom Visa Signature card a couple days ago and just received a letter stating that I was denied.

Initially I wanted to apply for their Platinum Visa card, which I think is a step above the store card, but below the Signature card but I noticed it wasn't available online anymore and when I searched I read that last year apparently they got rid of that card.

I've never had issues getting approval for credit before so I figured I'd sign up for the Visa because everything I was reading said that usually if you get denied for it they'll just send you the store card. Well, that didn't come either.

I'll admit, I'm def not a credit guru and I know there's a lot that goes into credit scores, but I was a little surprised so wanted to come here to get some opinions and advice from people who are more credit savvy than myself :)

  • I have a FICO score of 755, have 2 other credit cards and 1 store card (I've had the 2 credit cards for 5+ years and the store card for about 2 years).
  • Previously had a student loan of $24,000 that I paid off very early - within a year an a half after I graduated from college.
  • Never had a late payment on any of my cards or any of my utilities..as a matter of fact my loan was the only thing that ever accrued any sort of interest - whenever I spend anything on any of my cards I pay off the full balance right away (is that bad?).
  • I also read up before I applied and heard that sometimes it looks bad when you've applied for several cards or when your credit report has lots of "inquiries". I haven't applied for a card in quite sometime (even though I get all this junk mail that says things like I've been "pre0approved") and the last inquiry I would think to have on my report would be when I applied for my apartment a year and a half ago.
It says I can call and inquire more about why I was declined, but I'm just wondering what everyone thinks about me asking them for at least a store card? If I can't get the Nordstrom Visa card, then fine, but wouldn't it seem like the store card should be easier to obtain?

I've also read several things of people who seem to have worse credit than what I've posted who have posted stories about getting denied but then calling or writing in a letter asking for reconsideration and magically getting a call the same day from "mr. nordstrom himself" or "mr. nordstrom's assistant" saying that they are suddenly now approved....... sounds like bull to me but I've actually seen several people post similar stories elsewhere online, so just curious if anyone here has had first hand experience with that?


MemberSince99
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Postby MemberSince99 » Wed May 30, 2012 8:21 am

It sounds like you have a great credit history. I would personally call them up and ask about it and see if you can recon it. You have nothing to lose but your time, because all they can say is no and they've already said that so you can't get worse results only better. I would for sure call them up, be nice ask why they declined you, make it a point to tell them the business you've done with them, and that you would like this visa to become your go to card if that's the case. You may find yourself ending up with the card. Good luck and please let us know!

jesscoug
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Postby jesscoug » Wed May 30, 2012 9:21 pm

Thanks for your reply! I ended up called the recon phone # on the letter today during my lunch break and it wasn't much of a recon line. I told her I got the decline letter and kindly asked that if I was not eligble for the Visa Signature then could I please have the chance to be considered for their non-Visa store card.

The customer service agent would not even look up my information!!! Instead she was more interested in lecturing me about how it was my mistake for not applying in the store and instead going through their website and being completely condescending telling me that I should not feel "entitled" to a store card just because I applied for a Visa.

I told her I did not suggest that, but instead was calling simply to inquire about whether that was a possibility. I was so shocked because I went into the call with such a great attitude after hearing other people stories about calling up Nordstrom customer service and having them be such helpful, sweet people to deal with. Instead I hung up feeling completely embarrassed my financials for the first time in my entire life.


Money card
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Postby Money card » Wed May 30, 2012 9:53 pm

You would be correct, a store card is supposef to be easier to get. But what a banker told me was that store cards are treated the same as a store credit card.

Example you would think it's easier to get a Macys card than the Macys American Express, but because the APR is the same, the level of difficulty can be the same. Acceptance of the card is very different, but getting accepted can be the same, it gets treated the same by credit reports.

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Postby Money card » Wed May 30, 2012 9:58 pm

And yes if you can't get the Visa Nordstrom card then it would be a great idea to get that store card.
You should build up credit and than later on you can re-apply for the Nordstroms Visa Signature card.

jesscoug
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Postby jesscoug » Thu May 31, 2012 1:09 am

Money card wrote:And yes if you can't get the Visa Nordstrom card then it would be a great idea to get that store card.
You should build up credit and than later on you can re-apply for the Nordstroms Visa Signature card.


I would be completely content with the settling for the store card and trying to build credit with them and reapply for the sig visa later on down the line. I def intend on calling back tomorrow and hope to speak with someone different because after doing a little more research, I went back to the credit card app and at the bottom it actually states that if you do not get approved for the signature visa, then the application can be reviewed for considered of the store card instead... yet when I called today the lady told me she couldn't do that and that i shouldn't feel "entitled" to just be reconsidered for the store card just because i filled out an app for the sig... which to me completely contradicts the statement at the bottom of the application i filled out!!!

MemberSince99
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Postby MemberSince99 » Thu May 31, 2012 8:13 am

jesscoug wrote:I told her I did not suggest that, but instead was calling simply to inquire about whether that was a possibility. I was so shocked because I went into the call with such a great attitude after hearing other people stories about calling up Nordstrom customer service and having them be such helpful, sweet people to deal with. Instead I hung up feeling completely embarrassed my financials for the first time in my entire life.


That really sucks. It's possible you got someone with an attitude. Another agent might have been totally different with you.

I would try again. You could well have a different experience. If not, then you can re-evaluate whether this is a place you really want to give your hard earned money to.


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Postby fcmilliner » Thu May 31, 2012 1:30 pm

Jesscoug, you can try this number that I located on another message board 303-397-4747. I was declined as well about a month ago and called into the 800# and was given a 303 area code fax number (unfortuantely I don't have the paperwork in front of me) to fax in a recent utility bill and driver's license verifying. It wouldn't hurt to call to inquire at this number.

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Postby CC Deville » Thu May 31, 2012 5:29 pm

FICO score isn't everything but it sounds like you have at least four tradelines that are at least a year old. Are these credit cards in your own name or are you the authorized user? You will want to have at least a year of credit card history in your own name (besides the student loan). Are these nationally recognized banks? Prime banks? The Visa Signature requires a minimum credit line of $5,000 so if your other cards aren't at that limit yet, other banks might not be willing to be your first.

I would also check your Equifax credit bureau to be sure that there is nothing incorrect. And I would also take the other posters' suggestions by calling again and speaking to a supervisor or a higher level representative to inquire about the specific reasons for the denial. I have never had a bad experience with Nordstrom. Their service has been top notch but unless you are a monthly shopper there I could suggest at least a dozen better cards for rewards and interest rates.



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