I have or should I say had a Saks Mastercard for a while now. It had a $6000 limit but I haven't used it recently. This weekend I get a letter telling me YOU'RE ACCOUNT HAS BEEN CLOSED DUE TO INACTIVITY"
I call them up and talk to customer service reps and their managers and they all refuse to fix it and re-open that card. They said because I didn't use it for 12 months is why they closed it. Why are they so concerned that i haven't used it that they need to close it? I've had the card for years and I DO USE IT but with this economy lately just haven't been doing much shopping (including at Saks) but i'm sure in the future if I had the card I would still use it again. Really sucks because this card looked good on my credit record wiht the perfect payment history and the good credit limit.
The "Sakes Fifth Avenue World Elite Mastercard" is issued by HSBC. Does anyone know if HSBC does this with all their cards (after 12 months of not using) or is it just on this version of the Saks credit card or just Saks credit cards in general? They don't get a good review from me for this...


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