Target Redcard NOT worth 5% discount

Where you can talk about store credit cards, like gas station cards, department store cards, etc.
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tempkim
 
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Target Redcard NOT worth 5% discount

Postby tempkim » Sat May 10, 2014 6:19 pm

I have had a Target Redcard since 2006. It is only $500 limit which is very low. Since it is a Visa card, I have used it a couple of other places in the last couple of months and I pay my card off every month. Last month my total was close to $480 which I again paid off. 10 days later I try to use my Redcard AT TARGET!!! and was refused :mad: . Since I knew I had paid it off several days before I became very concerned about fraudulent activity.
I have NEVER been refused on anything before.....EVER! So I came home and looked online. Sure enough they show that my card was PAID IN FULL 10 days earlier. Money had even come out of my bank account BUT, I only had $26 is available credit....WHAT? So I called and this is the explanation I received. "Mrs ____ you have never paid THAT much on your card before. (never mind I pay it off every single month...up to and well over $200 most months) our system is only programmed to receive credit card payments of $25. Therefore we must investigate that this is a proper transaction....??? :confused:
NO I am NOT kidding! :rant: Now....had I tried to MAKE a $480 CHARGE, then yeah...I can see the concern. BUT NO! I was penalized for paying off my freaking card!! They will hold your account hostage for up to 2 weeks to make sure the PAYMENT is ok???? WTH! They already had their money! I had paid it off and tried to use it AT TARGET! So......I did NOT get my 5% and most likely will not be using my Target Redcard again. I lost about $20 in savings that day. Really :confused: That doesn't sound like much, but it doesn't matter how much it was. The principal that they penalized me for PAYING off my card is asinine!!!!!!!! Thankfully I have other credit cards. When I called, they released my credit line, but then it was too late! That didn't do any good on my purchase already that day.
I do not recommend this card unless you are going to use it at Target or Target.com on a regular basis to receive the 5% discount. Assuming you haven't paid too much on it...... :mad: You will HAVE to pay it all off every month, otherwise the 24.99% interest is not worth the savings you will get.


MemberSince99
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Postby MemberSince99 » Sun May 11, 2014 8:50 pm

Wow. That's even more bizarre than the fun times I had with my Cap One card (also a 500 limit). They loved to hold payments for 10 days to 2 weeks (at least in terms of restoring available credit) rendering the thing nearly useless for half the month. Of course you could call them and ask them to reset your available credit, but I thought that was a pain. Anyway, that is way above and beyond that as you've had their card for what 8 years now? If they don't know you are probably good for it by now, I don't know what you could possibly do, maybe try dying on a cross and rising after 3 days? That's just beyond stupid and the whole we must investigate....honestly if that was me I'd say investigate THIS I'm closing this loser account and good riddance.


And a 500 limit after 8 years? What the hell are they Cap One or something?


I would almost think that rep had no clue what the hell they were doing. I mean if that is reality, and I might call back just be sure, then I'd dump them NOW if you have better cards. Hard to think of many that could be worse than that from the sound of it. Even Cap One is better so that leaves First Premiere and Credit One.

augiedog
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Postby augiedog » Mon May 12, 2014 5:27 pm

How often do you use the card? I started with a $300 credit line and ended up with $600 a few months afterward, and $800 a few months after that. I did use the card a lot and came close to the limit many times. However I haven't had an increase lately, and it is not a VISA. They are switching their cards over to chip technology soon, and will be offering MasterCard instead of VISA. Hopefully you see an increase.
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dickey1331
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Postby dickey1331 » Mon May 12, 2014 10:17 pm

This is a common problem with the RedCard. Ive had a few similar cases that the OP had.
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Troublemaker
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Postby Troublemaker » Tue Jun 03, 2014 10:35 pm

That's just sad. Thanks for sharing!

tempkim wrote:I have had a Target Redcard since 2006. It is only $500 limit which is very low. Since it is a Visa card, I have used it a couple of other places in the last couple of months and I pay my card off every month. Last month my total was close to $480 which I again paid off. 10 days later I try to use my Redcard AT TARGET!!! and was refused :mad: . Since I knew I had paid it off several days before I became very concerned about fraudulent activity.
I have NEVER been refused on anything before.....EVER! So I came home and looked online. Sure enough they show that my card was PAID IN FULL 10 days earlier. Money had even come out of my bank account BUT, I only had $26 is available credit....WHAT? So I called and this is the explanation I received. "Mrs ____ you have never paid THAT much on your card before. (never mind I pay it off every single month...up to and well over $200 most months) our system is only programmed to receive credit card payments of $25. Therefore we must investigate that this is a proper transaction....??? :confused:
NO I am NOT kidding! :rant: Now....had I tried to MAKE a $480 CHARGE, then yeah...I can see the concern. BUT NO! I was penalized for paying off my freaking card!! They will hold your account hostage for up to 2 weeks to make sure the PAYMENT is ok???? WTH! They already had their money! I had paid it off and tried to use it AT TARGET! So......I did NOT get my 5% and most likely will not be using my Target Redcard again. I lost about $20 in savings that day. Really :confused: That doesn't sound like much, but it doesn't matter how much it was. The principal that they penalized me for PAYING off my card is asinine!!!!!!!! Thankfully I have other credit cards. When I called, they released my credit line, but then it was too late! That didn't do any good on my purchase already that day.
I do not recommend this card unless you are going to use it at Target or Target.com on a regular basis to receive the 5% discount. Assuming you haven't paid too much on it...... :mad: You will HAVE to pay it all off every month, otherwise the 24.99% interest is not worth the savings you will get.
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rclipper
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Postby rclipper » Mon Jun 23, 2014 11:56 am

That is the craziest thing I've ever heard, I wouldn't stick with them for long after getting that news.

popamode72
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Postby popamode72 » Wed Aug 06, 2014 8:27 am

This card is not worth it. I really found out how bad the customer service is when I called today to have my account cancelled. I called with my iPhone and the customer service rep couldn't hear me and then used a different phone and that same guy rudely hung up on me for no reason and then I tried a third time and this really pushy lady on the phone with this accent kept trying to convince me to keep the card open and I kept trying to tell her over and over politely I just wanted the card closed and that all that stuff she kept trying to tell me sounded nice and all but I simply have no use for it anymore and eventually I was able to convince her to actually close the account. Think I was battling with this idiot for what felt like quite a while because she wouldn't shut up how I should keep the card open and all this rubbish.

Just terrible. Hope I don't have that experience canceling my Old Navy card. I'm pretty sure they actually have an option to do so online. With the increased limit on my Amex, I have no use for these cards really and I don't want to have too many accounts open so I can have better chances at getting better cards that I want in the future. I made like one purchase on the Red Card and that was basically it so I kinda wish I hadn't opened it in the first place but I think I know a lot better now then I did months ago.
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emduken
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Postby emduken » Tue Sep 02, 2014 12:04 pm

tempkim wrote:I have had a Target Redcard since 2006. It is only $500 limit which is very low. Since it is a Visa card, I have used it a couple of other places in the last couple of months and I pay my card off every month. Last month my total was close to $480 which I again paid off. 10 days later I try to use my Redcard AT TARGET!!! and was refused :mad: . Since I knew I had paid it off several days before I became very concerned about fraudulent activity.
I have NEVER been refused on anything before.....EVER! So I came home and looked online. Sure enough they show that my card was PAID IN FULL 10 days earlier. Money had even come out of my bank account BUT, I only had $26 is available credit....WHAT? So I called and this is the explanation I received. "Mrs ____ you have never paid THAT much on your card before. (never mind I pay it off every single month...up to and well over $200 most months) our system is only programmed to receive credit card payments of $25. Therefore we must investigate that this is a proper transaction....??? :confused:
NO I am NOT kidding! :rant: Now....had I tried to MAKE a $480 CHARGE, then yeah...I can see the concern. BUT NO! I was penalized for paying off my freaking card!! They will hold your account hostage for up to 2 weeks to make sure the PAYMENT is ok???? WTH! They already had their money! I had paid it off and tried to use it AT TARGET! So......I did NOT get my 5% and most likely will not be using my Target Redcard again. I lost about $20 in savings that day. Really :confused: That doesn't sound like much, but it doesn't matter how much it was. The principal that they penalized me for PAYING off my card is asinine!!!!!!!! Thankfully I have other credit cards. When I called, they released my credit line, but then it was too late! That didn't do any good on my purchase already that day.
I do not recommend this card unless you are going to use it at Target or Target.com on a regular basis to receive the 5% discount. Assuming you haven't paid too much on it...... :mad: You will HAVE to pay it all off every month, otherwise the 24.99% interest is not worth the savings you will get.


It's interesting, too; I have had that experience more than once, where I've paid off the balance (AU on parent's card, but said parent never uses it) often and attempted to make a purchase. The last experience was about a year ago, where after payment, two weeks later... my charge was declined at the register. Sure enough, I had to have the transaction held, and called up customer service, where I had to SIMULTANEOUSLY contact my bank (Chase) and have a conversation with both to confirm payment. After the third time, I asked what the issue may have been, and the customer service representative suggested that the payment was large and needed additional time to process (however the payment had already been removed from my bank account). I noted that this has been a repeat offense and that the next time this were to occur, the primary holder will close the account; the representative said that she would make a note in the account, and hopefully it will ensure payments are processed more speedily.

I loved the checkout clerk's reaction as she listened in on the conversation (I didn't stray afar, just to let her know I WAS going to make my purchase! :ppp ), and when I returned, she "congratulated" me after swiping my card for an approved purchase, and also reflected on how weird that occurrence was for both of us.
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  • 10y/$2100 - Banana Republic

Brad Bishop
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Postby Brad Bishop » Thu Oct 16, 2014 7:18 am

Perhaps because I'm older, I wouldn't deal with that nonsense.

It's one thing if there was some kind of computer glitch and they simply said, "You know what - not sure what happened here. It should have gone through. I'm sorry for your inconvenience and I'll clear any future charges for you and note your account."

They could keep me as a customer if they approached it that way.

What they told the OP was really bizarre and made no sense. If I've paid you, especially if 10 days have passed, then my account should reflect that and nothing should stand in my way of using my full credit line. If you're going to give me some idiot story about how you only accept $25 payments (again, makes no sense) then I'm just going to: 1) make my balance is $0 2) cancel my card and ask for a letter reflecting the cancelation and the balance being $0.

Why waste any time or money on companies that do such stupid things and, on top of that, are incoherent in their explanations?

While I can understand the appeal of a store card at 5% off at some particular store, they just don't seem worth the hassle to me.

augiedog
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Postby augiedog » Thu Oct 16, 2014 4:54 pm

I've noticed that if I go to the store and pay with cash the transaction clears that day, or the next day, but only if you get them to swipe your card. If you bring in your bill and have them scan that it takes longer for some reason. It might work the same way if you pay with a debit card or bring them a check. Whenever I pay the bill online it takes at least 3 days for the transaction to show up somewhere on the account, and then the money is withdrawn the next day after that from my account. Very peculiar.
American Express: Blue Cash Everyday (10k), Everyday, ; Discover It (7.3k) ; Target (2.1k)

Citi: Diamond (2k) ; Bank of America: Cash Rewards (2.6k) ; Capital One: Quicksilver (3k) , Sony ; Chase: Freedom (3.7k), Slate (3k), (Amazon) ; Barclay Ring ; Synchrony: Walmart MC, Amazon, Ebates



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