- Platinum Member
- Posts: 95
- Joined: Sun May 23, 2010 5:28 pm
- Location: San Diego, CA USA
Write a letter to their executive office. Get detailed about your hardship, your 20 years as a good customer and when you can start making payments. Be specific and emphasize you know that you owe this debt and just need 1 month or what ever period to get your feet under you. Do this tonight do not wait until the end of the month. Call the card service to get the address. Send with the mail in the AM. Also on the phone escalate escalate escalate. Make them want to help you.
Last edited by alsteig
on Wed Jun 02, 2010 4:29 pm, edited 2 times in total.