- Centurion Member
- Posts: 3757
- Joined: Thu May 08, 2014 7:42 pm
- Location: United States
huskermom wrote:I am leaning towards Chase and Capital One. I have no experience with either of those companies, have always been with Citi. Chase Freedom Unlim or CO Quicksilver for personal then Chase Ink or CO Spark Cash for business. Thoughts on these choices, i.e. customer service, rewards, etc.
Ink Cash looks good. The rewards fit your spending. I've had good customer service (mostly) from Chase, even when I've called the Freedom (no AF, so lower priority) customer service phone line. My only complaint is that when I had an unauthorized charge on Freedom, the first three low-level CSRs transferred me to other low-level CSRs before the fourth put me through to a helpful fraud specialist. I then got a form in the mail that I had to sign and mail back to them.
When I called the IHG line about an unauthorized charge, the process was a lot faster and I didn't have to mail them anything.
Love: IHG, Platinum, Sallie Mae, AA Plat, CSP
Like: Discover, ED, BCE, Hyatt, Arrival, Freedom
Might drop: BrooksBros, Prestige (Costco PC?)
Might add: Proper business card, CSR, Ritz, Delta Gold
Letting new accounts cool off since May
Really not sure what I'll add next or when