Signed for American Express Business Credit Card - NEVER AWARDED 25,000 American Express Rewards Points - Dishonest Bait & Switch Scam!!!
We were starting a new company and I was vetting several business reward credit cards. I was being targeted with ads for the American Express Business Cards with a promotion for 25,000 points if I met the spending limits.
I thought this was a great deal so I chose this card and quickly met the qualifying spending limit to earn the points. When I didn't see the points accrue I inquired as to why and after some discussion they told me I didn't have a promotion associated with my account. After a long drawn out discussion they assured me that I would qualify and would see the points accrue in 6-8 weeks.
Called today and the gentleman on the phone and his supervisor told me that I had been given "misleading information" by and AMEX rep and would not be awarded promotional points. When I asked if this is common practice to tell a customer who spends $40,000 + a month that they can change the rules on a whim he replied that there was nothing he could do.
I do not have the time to invest in arguing about this as I've already wasted 3-4 hours over the course of several phone calls so my advice everyone is STAY FAR AWAY from this American Express Business Card Bait and Switch Scam.