Citi is not giving 5 points per dollar as promised

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42 posts
Green Member
Green Member
Posts: 3
Joined: Sat Mar 23, 2013 11:51 pm
Location: midwest

Postby tlee562 » Sun Apr 21, 2013 6:34 pm

Got my 100 points for paying on time but I'm still waiting on the 5x points...

Green Member
Green Member
Posts: 3
Joined: Fri Sep 21, 2012 11:41 pm
Location: California

I'm not getting 5 points either

Postby itsaquark » Sat May 11, 2013 8:12 pm

My statement just came out, and I am not getting five points per dollar for restaurants and bookstores. I applied through the Citibank website as well. When I received the card, I called customer service immediately to verify the 5 points, and I was told it applied. I called after I received my statement, and they said my account didn't have the promotional offer either. Overseas customer service is useless, especially on the weekend...

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