Contact US Bank, save the cash + categories!

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Calipso
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Postby Calipso » Thu Jan 24, 2013 2:33 pm

silver6054 wrote:Why? Yes, much worse than it used to be, but why get rid of it? With no annual fee, many people would say "keep it and just don't use it" for ANY card, to preserve the CL against utilization. However, this card still has some useful features (for some). Being able to choose and keep categories seems much better than having to follow some random imposed rotating categories.

If I didn't have it, I'm not sure I would now apply for it, but I'm not applying for the Freedom or Discover IT either, and I think, again for some, this card is still competitive with those as cash back.


To each their own. On principle, I'd close this account down if I had it.

US Bank is free to change their rewards system anytime and you are free to vote with your feet. I closed my BofA credit card and bank account down when they wouldn't extend me further credit or a new card over the summer. I only wanted a card with a credit line of $2,000 for a promotion.

Since that time I've gotten around 8 new cards and over $40,000 in credit. I go with who treats me well. US Bank wouldn't be that company in this circumstance.
My Limits:
NFCU NavCheck: $15,000/NFCU Platinum: $11,500/NFCU nRewards: $8,000
Chase Freedom: $6,500/Chase Slate: $6,000/CSP: $5,000/Marriott Rewards Primier: $5,000/United MileagePlus Explorer: $5,000/Southwest Primier: $3,000
Citi Hilton HHonors: $9,700/Citi Simplicity: $8,200/Citi Forward: $5,500
AMEX Blue Cash Everyday: $8,000/SPG AMEX: $5,000/AMEX Everyday: $5,000/AMEX Delta Skymiles Platinum: $3,400
Discover IT: $7,700
Barclay's NFL Extra Points (Carolina Panthers): $5,000
DCU Platinum: $3,000
RTN FCU CC: $2,000
CCCU Platinum Rewards Visa: $2,000

Current total limit: $129,500


FutureBillionaire
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Postby FutureBillionaire » Thu Jan 24, 2013 3:11 pm

nvtech wrote:Hi XXXX, I have read your feedback regarding the changes and have already shared it with management so they are aware of what customers are saying. Starting in April three new categories will become available for customers to choose (Sporting Goods, Book Stores and Cell Phone) replacing Airlines, Home Improvement and Bill Payment. We hope that you will consider the benefits that Cash + offers. We are still the only card on the market that allows you to choose your own 5% category. Also, we hope you understand that we are very appreciative of the feedback that our customers give so we can continually make our products reflective of their needs. Thank you for taking the time to let us know your concerns ^Katie


We will see what happens.
Gas: Discover It, Penfed Platinum Rewards x2, Chase freedom, Citi TYP
Plane tickets: CSP
Groceries: AMEX BCP, Penfed Platinum Rewards,Citi TYP
Clothes: Express, Amex BCP, Discover IT
Amazon: Citi Forward, Cash +
Restaurants: Citi Forward, Chase Freedom, Discover IT, CSP
Hotels and other travel: Discover Escape, CSP
Movies: BofA travel rewards visa signature(fandango), Discover IT, Citi Forward, Freedom
Bars, clubs, tomfoolery: CSP, Citi Forward, Discover IT, Freedom
Balance transfers: Kroger 123 rewards
Bill Pay: Chase Ink Plus, Citi Forward
Everyday spending: Bofa Accelerated cash rewards amex, Discover Escape

MemberSince99
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Postby MemberSince99 » Thu Jan 24, 2013 7:18 pm

I'm honestly not missing this card at all. As it was, it was a niche card, and a GREAT niche card at that with the 5% categories, especially Billpay. Well worth having until they changed it. I lost rewards on gas and groceries to support this card, so it honestly doesn't break my heart to pull out one that offers better rewards on my weekly spending categories now.

Depending on your spending, it might be worth having even so. To me it wasn't. And I honestly haven't missed it. Except for the bills I paid with other cards now that is!

silver6054
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Postby silver6054 » Thu Jan 24, 2013 11:20 pm

Calipso wrote:To each their own. On principle, I'd close this account down if I had it.

US Bank is free to change their rewards system anytime and you are free to vote with your feet. I closed my BofA credit card and bank account down when they wouldn't extend me further credit or a new card over the summer. I only wanted a card with a credit line of $2,000 for a promotion.

Since that time I've gotten around 8 new cards and over $40,000 in credit. I go with who treats me well. US Bank wouldn't be that company in this circumstance.


OK, but not sure what is behind the principle! Nothing you do really impacts them (and closing may be better for them than keeping it inactive, or occasional use on 5% only) so I assume it is for you, and then indeed it is "To each their own"

MemberSince99
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Postby MemberSince99 » Sat Jan 26, 2013 8:44 am

In my case I did close it for me.

I really don't care to do business with a company that obviously doesn't want to service the product I have with them any longer. It had relatively low rewards for the categories I do most spending in, with the exception of Bill pay. That was its one excellent feature to me. Take that away, and almost every card I have beats it in the categories I spend in (except the Platinum Visa with no rewards).

I was starting to feel like I don't want to rotate usage to be sure I hit them all. So to close one I'm not going to use, even with my highest limit, was just a no-brainer to me as I felt like I probably had too much available revolving credit anyway.

Just my feelings on it. No regrets at all so far. Seriously if a company does not want my business, odds are I'm going to be happy to oblige them.

Just a personal thing too but I've seen all too many companies act like they are doing you a HUGE favor by taking your money for whatever product or service they provide you. It's NOT a favor - it's done for PROFIT. These guys would do well to remember that. We as the customer unless they are a monopoly can simply go elsewhere.

Fartanywherecard
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Postby Fartanywherecard » Sat Jan 26, 2013 12:11 pm

Most large companies don't care about complaints if it doesn't adversely affect sales. For example: People who complain about video games yet still purchase the same game year after year will not elicit changes in the product.

My guess is this company is betting that they can scale back their rewards (the same rewards that gave their product a competitive advantage to begin with) and still have a competitive product. They are betting customers will keep using the card at the same or similar rates.

The only way to change their minds is to decrease your usage and hit them where it hurts.

nishant
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Postby nishant » Sat Jan 26, 2013 2:08 pm

15th Feb is the last day for use of current 3 categories for Cash + card for Bill pay, Airlines and home improvement stores. If you have these categories selected today, you can change it to new categories from 16th Feb 2013.

Bill pay 5% cash back was never likely to be sustainable to be continued for a long time. So whatever benefit we got so far, consider that as bonus and move on.

RewardHop
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Postby RewardHop » Sat Jan 26, 2013 2:22 pm

nishant wrote:15th Feb is the last day for use of current 3 categories for Cash + card for Bill pay, Airlines and home improvement stores. If you have these categories selected today, you can change it to new categories from 16th Feb 2013.


Where did you see this?
On the cashplus.usbank.com site, after logging in I see "Your Cash+ Categories | January-March 2013".
[size=60]
Amex BCE: 3% grocery, 2% gas
Bank of America Better Balance Rewards MC: $25/quarter bonus
Barclaycard Rewards Visa Signature: 2% gas, groceries, utilities
Capital One Quicksilver Visa Signature: 1.5% everything
Chase Freedom Visa Signature: 5% rotating
Citi Forward Visa: 5% restaurants/fastfood, movie theaters, amazon.com
Discover It: 5% rotating
SallieMae MC: 5% Groceries, Gas, Amazon
US Bank Cash+ Visa Signature: 5% electronic stores, restaurants
Sock Drawered: Chase Sapphire, Chase Amazon[/size]

gmc
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Postby gmc » Sat Jan 26, 2013 10:47 pm

nishant wrote:15th Feb is the last day for use of current 3 categories for Cash + card for Bill pay, Airlines and home improvement stores. If you have these categories selected today, you can change it to new categories from 16th Feb 2013.

Bill pay 5% cash back was never likely to be sustainable to be continued for a long time. So whatever benefit we got so far, consider that as bonus and move on.


This is wrong. I got a letter in the mail from US Bank;

What is happening here is that starting Feb 15, you can select your categories for April-June and Bill Pay, Airlines, and home improvement stores will no longer be an option; If you already have these categories selected for the first quarter, they are good through the end of March.



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