- Centurion Member
- Posts: 875
- Joined: Thu Apr 30, 2009 2:32 pm
- Location: Texas
The website for the Amtrak Guest Rewards loyalty program says members can transfer at 1:1 ratio 1,000 Chase Ultimate Rewards points to Amtrak Guest Rewards and provides a hyperlink to Chase Ultimate Rewards website to do so.
However, the Ultimate Rewards website does not have any facility to transfer points to Amtrak Guest Rewards. A Chase rep. told me that he knew nothing about this and supposedly sent an email to the marketing department that handles Ultimate Rewards to figure things out.
The Amtrak Guest Reward rep I spoke with also did not know anything.
Either Chase needs to provide a facility to transfer points from Ultimate Rewards to Amtrak Guest Rewards or Amtrak needs to take down the transfer offer and link from its website.
BTW, this issue has nothing to do with the Amtrak-branded Chase credit card. Nor is what Amtrak is promising anything like Chase Ultimate Rewards facility to buy travel gift cards with UR points.
Chase and Amtrak both failed miserably in not knowing what's on their websites or what their marketing departments are doing. I know the only way I'll get a straight answer from either is when they respond to my complaint with the Better Business Bureau.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).
*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.