CarefulBuilder14 wrote:mountaindewvoltage wrote:Tubpbs wrote:I don't particularly care about their JD Power ranking.
I hear what you're saying and I sympathize with your position, but if you're that easily disappointed and turned off by these banks (or any business institution) you'll be doing business with no one shortly.
Which banks do you have cards from?
Citi, which is sock-drawered because two years of dealing with their CSR's is enough for me.
The rest are Discover (which is good) and credit unions.
Don't expect customer service to be any better on either Citi Hilton card.
I ended up downgrading my Double Cash to a Diamond Preferred so I don't have an incentive to use it.
That decision was made the same day as my credit union doubled my credit limit to $1,000 and lowered my APR from 17.74% to 12.24% without me even asking.
Personally, I'm done with big banks, or even community banks. I'm also done with corporations wherever I can be done with them.. Family businesses are better.